Hillsborough & Pinellas “Kiss Your Customer” with Special Guest: Andy Masters

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July 30 | 8:30 am - 11:00 am

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The Hillsborough and Pinellas Chapters of the Florida Restaurant and Lodging Association are very pleased to welcome award-winning speaker and renowned Keynote Speaker, Andy Masters. Andy’s flagship keynote program is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships.” He will take members on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Andy proves that we must create a transformation from doing a job to creating a bond. He will share examples from within the travel, tourism and hospitality industry on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy has presented over 1,000 programs to 100,000 + attendees. Enjoy this entertaining, inspirational and impactful program!



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Safety Harbor Resort & Inn
105 N Bayshore Dr
Safety Harbor, FL 34695 United States
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Dannette Lynch