The Suncoast Chapter of the Florida Restaurant & Lodging Association is very pleased to welcome award-winning speaker and renowned Keynote Speaker, Andy Masters. In Andy’s most critical service program ever is based on his award winning book Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships he proves that we must create a transformation from doing a JOB to creating a BOND in times of crisis. Andy illustrates that “Crisis Leads to Forced Innovation”, therefore we need to create solutions to provide even better services for our customers as we move our businesses forward.
Customers will always remember how they were served and appreciated during an unprecedented time. Andy has presented over 1,000 programs to 100,000 + attendees Enjoy this timely, interactive, and impactful program which provides critical solutions for service organizations during the COVID-19 pandemic.
Registration Deadline: April 27, 2021
WHO SHOULD ATTEND:
OWNERS, GENERAL MANAGERS AND FRONLINE WORKERS
- Member: $35.00 per person
- Reserved Table of 8: $245.00 ($35 Savings)
- Future Member: $40.00 per person
- Showcase Sponsor Table: $250.00
- Table to display products & services, and one event ticket
- Program Sponsor: $500.00
- Opening welcome, table of 8, recognition on all pre-program and program materials