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April 29 | 2:00 pm - 4:00 pm

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The Suncoast Chapter of the Florida Restaurant & Lodging Association is very pleased to welcome award-winning speaker and renowned Keynote Speaker, Andy Masters. In Andy’s most critical service program ever is based on his award winning book Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships he proves that we must create a transformation from doing a JOB to creating a BOND in times of crisis. Andy illustrates that “Crisis Leads to Forced Innovation”, therefore we need to create solutions to provide even better services for our customers as we move our businesses forward.

Customers will always remember how they were served and appreciated during an unprecedented time. Andy has presented over 1,000 programs to 100,000 + attendees Enjoy this timely, interactive, and impactful program which provides critical solutions for service organizations during the COVID-19 pandemic.

Register Now

Registration Deadline: April 27, 2021

WHO SHOULD ATTEND:

OWNERS, GENERAL MANAGERS AND FRONLINE WORKERS

EVENT COST

  • Member: $35.00 per person
  • Reserved Table of 8: $245.00 ($35 Savings)
  • Future Member: $40.00 per person

SPONSORSHIP OPPORTUNITIES

  • Showcase Sponsor Table: $250.00
    • Table to display products & services, and one event ticket
  • Program Sponsor: $500.00
    • Opening welcome, table of 8, recognition on all pre-program and program materials
This download works with Google Calendar, Apple iCal, Outlook and other compatible apps.

Details

Date:
April 29
Time:
2:00 pm - 4:00 pm
Cost:
$35 – $500
Chapter:
Website:
https://www.eventbrite.com/e/frla-suncoast-chapter-presents-kiss-your-customer-tickets-144676807225

Venue

The Westin Sarasota
100 Marina View Drive
Sarasota, FL 34236 United States
+ Google Map
Phone:
9412174777
Website:
https://www.marriott.com/hotels/travel/srqwi-the-westin-sarasota/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2

Organizer

Dannette Lynch
Phone:
727-642-3404
Email:
dannette@frla.org
Website:
frla.org