Suncoast “Kiss Your Customer” with Special Guest: Andy Masters


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July 30 | 2:00 pm - 4:00 pm

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UPDATE: WATCH FOR A NEW DATE THIS FALL

The Hillsborough and Pinellas Chapter of the Florida Restaurant and Lodging Association is very pleased to welcome award-winning speaker and renowned Keynote Speaker, Andy Masters. Andy’s most critical service program ever is based on his award-winning book Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships.  Andy proves that we must create a transformation from doing a JOB to creating a BOND in times of crisis, and illustrates that “Crises Lead to Forced Innovation“, therefore we need to create solutions to provide even better services for our customers.

Customers will always remember how they were served and appreciated during a time of crisis.  Andy has presented over 1,000 programs to 100,000 + attendees. Enjoy this timely, interactive, and impactful program which provides critical solutions for service organizations during our COVID-19 pandemic.

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Venue

Hyatt Regency Sarasota
1000 Boulevard of the Arts
Sarasota, FL 34236 US
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Organizer

Dannette Lynch
Phone:
727-642-3404
Email:
dannette@frla.org
Website:
www.frla.org