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Online Webinar

May 2020

NRA: Technomic Talks – Off-Premise Shift

May 20, 2020 | 2:15 pm - 3:00 pm

During this webinar Technomic will give an update on dining-in restrictions throughout the US and the shifted emphasis to off-premise occasions. We will discuss the third-party providers, consumer sentiments and menu considerations for operators. Presenter: Melissa Wilson Principal Technomic CLICK HERE TO REGISTER! Provided by:    

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Illinois Restaurant Association: PPE Forgiveness Webinar

May 26, 2020 | 2:30 pm - 3:30 pm

The Illinois Restaurant Associate, IRA, American Business Immigration Coalition (ABIC), Self Help Federal Credit Union, National Partnership for New Americans (NPNA), and The Resurrection Project hosted a webinar to review the SBA’s PPP loan forgiveness application process. Self-Help Federal Credit Union and other PPP experts reviewed common questions on loan forgiveness and best practices. Click here to watch the webinar recording.        

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June 2020

FRLA | VISIT FLORIDA: BACK TO BUSINESS

June 1, 2020 | 2:30 pm - 3:30 pm

Join Carol Dover, President & CEO, Florida Restaurant and Lodging Association, and Dana Young, President & CEO, VISIT FLORIDA as they discuss the following: Highlights and updates on the current phase we are in. Rebounding and getting back to business.  Current VISIT FLORIDA initiatives.  Information on the upcoming VISIT FLORIDA in-state campaign. FREE VISIT FLORIDA marketing resources that are available for your businesses. Q&A WEBINAR RECORDING HERE!      

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NRA: Technomic Talks: COVID-19 Impact Update

June 3, 2020 | 2:15 pm - 3:00 pm

Join Technomic as we cover the latest research and insights on the COVID-19 foodservice impact. June 3, 2020 2:15 PM – 3:00 PM ET Webinar REGISTER NOW Our industry is undergoing unprecedented change. Join Technomic as we cover the latest research and insights on the COVID-19 foodservice impact. Presenter Bernadette Noone Vice President Technomic Provided by:    

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SipScience: Discuss Results on Consumer Behavior Towards Bar and Restaurant Activity Amid COVID-19

June 3, 2020 | 5:30 pm - 6:30 pm

UNITED STATES — On June 3, 2020, SipScience, a national data analytics hospitality company for consumers, bars, and restaurants will host a Webinar via Zoom from 4:30pm-5:30pm CT to review the findings of it’s latest data research: Restaurant/ Bar Activity and COVID-19. This 60 minute moderated panel discussion will feature several leading voices in the hospitality industry and will be led by Chief Customer Officer of SipScience, Dr. Karen Bartuch who conducted the survey.   Dr. Bartuch added: “Understanding of…

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AHLA: Do you have a CMBS loan?

June 4, 2020 | 3:00 pm - 4:00 pm

AHLA continues to advocate on the issue of commercial mortgage-backed securities (CMBS) loan relief due to COVID-19. During a recent Senate Banking Committee hearing with Treasury Secretary Steve Mnuchin and Federal Reserve Chairman Jerome Powell, Senator Thom Tillis (R-NC) expressed his concern for COVID-19’s devastating impact on the hotel industry, and noted his concerns about CMBS loans.   Senator Tillis cited an AHLA survey finding that only 15% of hotel CMBS borrowers had received any kind of forbearance or relief.…

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FRLA UPDATE: Phase II & PPP Forgiveness Period Extension

June 5, 2020 | 1:00 pm - 3:00 pm

FRLA UPDATE: Phase II & PPP Forgiveness Period Extension Webinar Time: 1PM ET, Friday 6/5 Speakers: • Carol Dover, President & CEO, Florida Restaurant & Lodging Association • Halsey Beshears, Secretary of the Florida Department of Business Professional Regulation • Rick Van Warner, Partner, FTR Hospitality • Bryce Woodward, Bryce Woodward, CFO, FTR Hospitality • Geoff Luebkemann, Senior Vice President, Education & Training, , Florida Restaurant & Lodging Association • Dan Murphy, Senior Vice President, Membership & Corporate Relations, Florida…

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Heartland | NRA: From Surviving to Thriving, Re- Imagining the Return of Restaurant Experiences

June 11, 2020 | 2:00 pm - 3:00 pm

States are opening and customers have different expectations.  Let’s talk about ways to help your business reopen while addressing the social and safety anxiety issues that are still lingering. Join us as we examine the importance of leveraging recent data to understand newly emerging consumer behaviors at all points of interaction–from ordering, to payment, customer engagement, and personalized messages that go with each–so that you can adjust quickly to the ever-changing landscape of the next phase of life in the restaurant…

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TapMango: Restaurant Owners Share Their Journey of Increasing Sales During COVID-19 and Beyond

June 18, 2020 | 1:00 pm - 2:00 pm

Restaurateurs share the secrets behind their success in 2020 despite COVID-19, riots, by following industry best practices, and how you can implement them, step by step:   – Reward existing customers for coming back and spending more. – Learn how to get an influx of new customers in 2020. – Get more online orders by using seamless, convenient technology. Speakers: Moderator: Luigi Casole, Manager Customer Success, Tapmango Host: Jessica Lusthouse, Director of Sales & Partnerships, Tapmango Panelists: Nick Chang, Vice…

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Miles Partnership: Digitally Reopening Your Online Presence

June 19, 2020 | 10:30 am - 11:30 am

As restaurants and hotels quickly reopen and operational changes occur daily during COVID-19, managing your presence online and establishing guest expectations has become an ever-increasing priority. The good news? Help is on the way in the form of auto updates and special messaging from Google, Yelp and TripAdvisor – you just have to know how to activate them. Join FRLA and Miles Partnership to learn tips and tricks for quickly updating your digital platforms. We’ll walk through Google My Business,…

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AHLA: Tripadvisor & The Return of Travel: Making the Most of Market Trends & Best Practices as Travel Recovers

June 23, 2020 | 2:00 pm - 3:00 pm

As the travel industry embarks upon its path to recovery, join two Tripadvisor experts as they discuss recent consumer sentiment studies, market trends and best practices aimed at giving consumers the confidence to travel again during these unique times. SPEAKERS • Charlie Ballard, Global Director, Strategic Insights • Becky Foley, Sr. Director Trust & Safety Time: Jun 23, 2020 02:00 PM in Eastern Time (US and Canada) Presented by AHLA Allied Member Tripadvisor Tuesday, June 23 @ 2pm EDT Register Here  

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AHLA: The Forum Speaker Series: Conversations with Chip Rogers, Featuring Arne Sorenson & Governor Larry Hogan

June 25, 2020 | 2:00 pm - 3:00 pm

Building off the tremendous success of The Forum: An AHLA Experience™, this new series continues a deep dive into the issues and forces that shape the hotel industry of tomorrow. Join Chip Rogers, AHLA President & CEO inside The Forum as he engages business and political luminaries in thought provoking discussions on leadership in times of crisis, the state of our industry and future trends. In a time of great uncertainty, gaining insights and projecting a path forward is more important than ever. Moderated by: Agenda…

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My Employee Tested Positive for COVID-19: Now What?!

June 26, 2020 | 2:00 pm - 3:00 pm

Topics of Discussion: Steps to take when one or more employees test positive How to communicate with your team What to do if the media comes calling Deciding whether to close and other key considerations Click HERE to view the webinar recording! Click HERE to view the presentation deck!

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OASP Roadshow (featuring ETA); Food Service, Hospitality, & Retail

June 30, 2020 | 1:00 pm - 2:00 pm

The U.S. Department of Labor is hosting this compliance assistance webinar to discuss how the Department is helping workers and employers by reducing regulatory burdens and making it easier to understand and comply with the law. This webinar also provides an opportunity for workers, employers, and state and local governments to ask questions and discuss how the Department can expand and improve access to its compliance assistance materials. Provided by  U.S. Department of Labor Tuesday, June 30 @ 1pm EDT…

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July 2020

FRLA | FAU: HOSPITALITY & TOURISM: NEXT STEPS

July 10, 2020 | 1:00 pm - 2:00 pm

Join Florida Atlantic University, College of Business, Hospitality Summit for a lively discussion with hospitality and tourism experts on reopening tactics, their next steps for the upcoming year, and short-term and long-term changes in the industry. Friday, July 10 @ 1pm EDT Register Here

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Appical: Reboarding Roadshow

July 14, 2020 | 1:00 pm - 2:00 pm

What will be discussed? Almost every company has been affected by the COVID-19 pandemic. Companies have been or are partially or completely closed and most employees are working from home. Returning to the ‘old normal’ will be out of the question for a while. Instead, it’s more likely that social distancing will become the ‘new normal’ in the foreseeable future. When in the near future employees will be able to return to their workplaces step-by-step, it poses the challenge for organizations…

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Tripadvisor and the Road to Recovery for the Hospitality Industry

July 14, 2020 | 2:00 pm - 3:00 pm

Join us on Tuesday, July 14th at 2pm ET for “Tripadvisor and the Road to Recover for the Hospitality Industry.” In this session, subject matter experts from Tripadvisor will share: – The latest market trends – Updated traveler sentiment data – New safety best practices for hotels and restaurants Speakers: Dianne Hallock, Head of B2B Content Marketing, Tripadvisor Val Anthony, Senior Manager of Global Strategic Insights, Tripadvisor (Replacing Charlie Ballard) Becky Foley, Sr Director of Trust & Safety, Tripadvisor Presented…

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UCF: Research, Recovery, Re-Scaling

July 15, 2020 | 10:00 am - 11:00 am

Researchers from UCF’s Department of Psychology and Rosen College of Hospitality Management conducted a survey of 1,000+ hospitality workers who were recently furloughed or let go, about their perceptions on the communication process from their organization, and their intentions to return to the industry and former employers. This study was supported by grant number T42OH008438, funded by the National Institute Occupational Safety (NIOSH) and Health under the Centers for Disease Control and Prevention (CDC). In addition to discussing the above,…

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International Society of Hotel Associates: State & Local Tax Response to COVID-19

July 15, 2020 | 1:00 pm - 2:00 pm

Register now for a special ISHA Webinar presented by Grant McCarthy Group. Please feel free to invite your own members to attend the webinar as well.   Wednesday, July 15 1pm EST State & Local Tax Response to COVID-19 Presented by Grant McCarthy Group   Join us for this webinar presented by Mitch Bryk and the team at Grant McCarthy Group, as they discuss State & Local Tax Response to COVID-19. Topics will include: Initial State Response to Pandemic Effect…

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Ordermark | The necessary restaurant technologies and innovations to survive 2020

July 22, 2020 | 2:00 pm - 3:00 pm

When: Wednesday, July 22nd, at 2PM ET Where: Online, wherever you are! We’re joined by special guest:  Geoff Madding, CEO of Nextbite Corey Chao, Director of Product Management for HungerRushWe’re talking about the technologies paving the way and innovative ways your business can survive the pandemic. Make sure to save your spot for a LIVE Q&A. Register Here

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Reversals + ReOpening: Redefining ‘Business as Usual”

July 23, 2020 | 2:00 pm - 3:00 pm

To comply with new CDC regulations, restaurants face additional costs of up to $1,000 per day in labor or materials to ensure proper sanitation measures are taken. Operating in this ‘new normal’ leaves businesses in the hospitality space with increased costs up to 20% while operating at only 50% capacity, therefore affecting their daily bottom line. As a result of mandated closures and the strict limitations on capacity, it is nearly impossible for restaurants to bring in sales near pre-COVID…

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Protect Your Business From Pandemic-Related Employment Litigation

July 23, 2020 | 3:00 pm - 4:00 pm

In this webinar, the Restaurant Law Center welcomes Bob O’Hara and Paul DeCamp with Epstein Becker Green to discuss the various employment issues that, if not handled carefully, can lead to extensive litigation under a variety of federal, state, and local employment laws in light of the COVID-19 pandemic. CLICK HERE TO REGISTER!

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Blueprint for Restaurant Revival – A plan for short-term restaurant survival and long-term industry recovery

July 23, 2020 | 4:00 pm - 5:00 pm

In this webinar, Sean Kennedy, Executive Vice President of Public Affairs, will provide an overview of the “Blueprint for Restaurant Revival” released on July 15, 2020, to guide Congress and the Administration as lawmakers work craft the next COVID-19 relief package.  Sean and the Public Affairs team will take questions from audience members on the proposal, the state-of-play in Congress, and how best to advance the Blueprint in Washington. CLICK HERE TO REGISTER!

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VISIT FLORIDA | Latest Impacts from COVID-19 on Florida Vacation Rentals & Tourism Organizations

July 30, 2020 | 10:00 am - 11:00 am

Key Data’s previous interactive webinar with Visit Florida beat a previous registration and live attendance record — you will not want to miss this follow up! Tourism leaders continue to struggle with accurate projections on the future of their Florida destinations. Key Data tracks the most important Key Performance Indicators (KPIs) in real-time to measure the impact of the virus on the short-term rental industry throughout Florida. Join us for an interactive follow up to look at the live trends…

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August 2020

FRLA | NRA: CARES Act 2 Update

August 4, 2020 | 2:00 pm - 2:20 pm

Join us on Tuesday, August 4th at 2PM ET for a CARES Act 2 Update. Speakers: Carol Dover, President & CEO, Florida Restaurant & Lodging Association Sean Kennedy, Executive Vice President of Public Affairs, National Restaurant Association Items to be discussed: GOP Rollout of “CARES 2” Democratic Perspective The Bottom Line GOP Approach to Small Business Programs Tuesday, August 4, 2020| 2:00- 2:20PM ET CLICK HERE TO REGISTER *This webinar will be recorded and will be available after the event. 

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AHLA: Conversations with Chip Rogers, Featuring Speaker Nancy Pelosi and Choice Hotels President & CEO Pat Pacious

August 5, 2020 | 1:00 pm - 2:00 pm

Join Chip Rogers, AHLA President & CEO inside The Forum: An AHLA Experience™ as he engages business and political luminaries in thought provoking discussions on leadership in times of crisis, the state of our industry and future trends. In a time of great uncertainty, gaining insights and projecting a path forward is more important than ever. Building off the tremendous success of The Forum, this new series continues a deep dive into the issues and forces that will shape the…

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FRLA | PPK: “Parents Working Remote, Kids Learning Remote”- Ideas to create weekday stays given our new normal.

August 6, 2020 | 3:00 pm - 4:00 pm

Learn how to increase weekday stays with parents working remotely and kids distance learning with activities. From sand castle engineering to working with local attractions to promote learning for kids on a mini staycation, and how to adapt and what type of packages you could offer. Panelists will be discussing what’s working and what’s not along with who hotels are partnering with to build these type of programs? Moderator: Tom Kenney, President, PPK Advertising Panelist: Bill Potts, Chief Marketing and…

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FAU COLLEGE OF BUSINESS HOSPITALITY SUMMIT: “Hospitality & Tourism: The Next Steps Round 2”

August 14, 2020 | 1:00 pm - 2:00 pm

Join FAU for a pre-recorded discussion with hospitality and tourism experts on reopening tactics, their next steps for the upcoming year, and shortterm and long-term changes in the industry. REGISTER HERE!  

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Creating Contactless Menus with Beaconstac

August 18, 2020 | 2:00 pm - 2:30 pm

Everything you need to know about creating contactless menus for your restaurant packed in one session! – How to create a simple contactless menu – Uploading a PDF or an image to convert it into a menu – Creating a customized digital menu You will also find out how Hilton, Marriott, Hyatt, and Ritz Carlton leverage the Beaconstac platform to create contactless experiences. Register and get a free 14-day trial of the platform.    

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Food Safety & Quality Assurance Expert Exchange Gathering

August 18, 2020 | 2:00 pm - 3:00 pm

Join the Expert Exchange Gathering—Food Safety and Quality Assurance What to Expect In this discussion session with FDA, we’ll: Outline the current issues with FOH glove use for non-food handler positions Discuss with FDA what next steps would be most helpful to the restaurant industry Please note this gathering is open to our State Restaurant Association Members and Association member operators only. Operators are those who work directly for restaurant and foodservice operations. Date: Tuesday, August 18 Time: 2:00 PM ET Register…

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Restaurant Relief – The Road Ahead with Sean Kennedy

August 19, 2020 | 2:00 pm - 3:00 pm

Join Sean Kennedy, Executive Vice President of Public Affairs for the National Restaurant Association, for a comprehensive overview of the latest restaurant relief programs from Congress. On August 19th at 2 PM ET, Kennedy will discuss the specifics of various policy recommendations including, a dedicated recovery fund, a second round of PPP, long-term loan programs, and targeted tax relief. As restaurants, state hospitality organizations, and the National Restaurant Association urge lawmakers to advance these ideas, ensure you’re informed of all…

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Broward College Hospitality informational webinar

August 20, 2020 | 12:00 pm - 1:00 pm

For all current and prospect Hospitality professionals, this webinar is designed to introduce immediate opportunities to enhance your current skills or pivot to a new a career path. Broward College has numerous degree and certification programs to help Hospitality professionals thrive – and do so quickly. Join us to learn about our courses and multiple levels of financial support, including earning credits for current work experience. We are here to serve you! CLICK HERE TO REGISTER  

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Restaurant Bankruptcies- Options Need to be Known

August 25, 2020 | 10:30 am - 11:30 am

Restaurant Bankruptcies – Options Need to Be Known! Learn about negotiating with critical business stakeholders: • Settlements Agreement and Out-of-Court Workouts • Force Majeure Clauses in Critical Agreements and Leases • Recent Court Rulings in Favor of Restaurant Owners • Fiduciary Duties to Investors We will also discus bankruptcy considerations: • Why Bankruptcy Is Strategy, Not Stigma • Chapter 7 vs. Chapter 11 vs new Subchapter V • Critical Information Regarding Subchapter V • Subchapter V Enables Debt Discharge, but…

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Explore the future of restaurant spaces and payment technology

August 26, 2020 | 2:00 pm - 3:00 pm

Join Bill Fultz, VP of Point of Sale from Heartland and designer Joe Schumaker, principal of FoodSpace, as they discuss the impact of COVID-19 on future restaurant spaces and technology. How will restaurant designs change and what technologies will be fast-tracked in the wake of COVID-19? Will dining rooms shrink? Will contactless tech be the go-to for operators? Find out what experts think will change, what won’t and how to plan for design and technology during the pandemic and beyond. Speakers…

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September 2020

Top COVID-19 Issues for Restaurants, from Mask Use to Paid Leave

September 9, 2020 | 3:00 pm - 4:00 pm

Don’t miss HR & RISK AND SAFETY EXPERT EXCHANGE online gathering, WEDNESDAY, SEPT. 9, FROM 3 P.M.–4 P.M. EDT. Open to all, this offering will feature Angelo Amador, Executive Director of the Restaurant Law Center and Senior Vice President and Regulatory Counsel for the National Restaurant Association. Amador will address some of the most frequently asked compliance questions related to COVID-19, from mask-use mandates for both employers and guests, to what to do if an employee gets sick. He also will separate myths from facts about what you can do when dealing with guests who refuse to adhere to a mask-use mandate, and address new legal requirements dealing with paid leave.

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FRLA | PPK: Marketing Made Simple.

September 10, 2020 | 3:00 pm - 4:00 pm

In the hospitality industry the marketing departments have been cut with no one manning anything.  The front of the house manager and front desk manager are now in charge of marketing and they don’t even know where to start.   This webinar will discuss ways to implement an agile 3 month marketing plan with little to no cost for both restaurants and hotels!

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RESTAURANT TECHNOLOGY SERIES – THE NEW FRONTIER

September 16, 2020 | 2:00 pm - October 14, 2020 | 3:00 pm

Each year CohnReznick’s restaurant technology summits draw hundreds of strategic thinkers in the industry to discuss practical solutions for how restaurants can leverage technology to achieve their business vision. Needless to say, this year is unlike any other for the restaurant industry, and our RestTech series will be different too. Our 2020 RestTech program is going virtual with a series of webinars held every Wednesday from September 16, 2020 through October 14, 2020 from 2:00 to 3:00pm EDT.

Technology is the lifeline for restaurant companies to make it out of this pandemic and succeed on the other side. Join our webinar series in which industry leaders will share changes made to operations and technology that have enabled them to reimagine their business strategies and flourish during this challenging time.

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The Next Wave of Insurance Lawsuits

September 16, 2020 | 3:00 pm - 4:00 pm

As Florida prepares for the next reopening phase, there are significant modifications from “business as usual.” Reversal reopenings modifications has caused many established to lay off or furlough their employees, in many cases, for a second time since the pandemic. As several entertainment venues reopen and restaurants increase their capacity, operators must be aware of potential employment claims in the pipeline. With these claims spearheading the next wave of insurance lawsuits, this webinar will highlight the various prevention methods they can implement while onboarding employees.

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Handwashing Chats: Track and Improve Your Team’s Hand Hygiene

September 24, 2020 | 2:00 pm - 3:00 pm

As Florida prepares for the next reopening phase, there are significant modifications from “business as usual.” Reversal reopenings modifications has caused many established to lay off or furlough their employees, in many cases, for a second time since the pandemic. As several entertainment venues reopen and restaurants increase their capacity, operators must be aware of potential employment claims in the pipeline. With these claims spearheading the next wave of insurance lawsuits, this webinar will highlight the various prevention methods they can implement while onboarding employees.

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Executive Q&A with Salli Setta

September 30, 2020 | 12:00 pm - 1:00 pm

Salli Setta, Former President and Chief Concept Officer of Red Lobster and Chair of WFF, leads a Question and Answer session, moderated by Therese Gearhart, CEO of WFF. Salli will answer your questions live pertaining to career development and personal growth, conveying personal wisdom gained and lessons learned throughout her career.

Salli began her career in 1990 as a sales promotion assistant at Olive Garden and held positions of increasing responsibility during her 15 year tenure with the brand. As Vice President of Brand Marketing, she expanded their “Hospitaliano” advertising campaign, developed their lunch business, and identified the RevItalia remodel design. As Senior Vice President of Culinary and Beverage, she led the development of Olive Garden’s award-winning menu and wine list, delivering more approachably authentic Italian dishes and greatly expanding their wine selection.

Technology is the lifeline for restaurant companies to make it out of this pandemic and succeed on the other side. Join our webinar series in which industry leaders will share changes made to operations and technology that have enabled them to reimagine their business strategies and flourish during this challenging time.

Find out more »

America 250 Tourism Promotion Listening Session

September 30, 2020 | 4:00 pm - 5:00 pm

As Florida prepares for the next reopening phase, there are significant modifications from “business as usual.” Reversal reopenings modifications has caused many established to lay off or furlough their employees, in many cases, for a second time since the pandemic. As several entertainment venues reopen and restaurants increase their capacity, operators must be aware of potential employment claims in the pipeline. With these claims spearheading the next wave of insurance lawsuits, this webinar will highlight the various prevention methods they can implement while onboarding employees.

Find out more »

October 2020

UCF Hospitality: “People” People Working or Not Working in Isolation: Coping Tools for the Hospitality Industry: Mental Health Strategies for Dealing with Isolation

October 1, 2020 | 12:00 pm - 1:00 pm

UCF RESTORES, a clinic specializing in the treatment of trauma in the College of Sciences at UCF, has rapidly responded to community mental health needs during the COVID-19 crisis. The UCF RESTORES Director will provide strategies to support mental health in times of isolation.

Salli began her career in 1990 as a sales promotion assistant at Olive Garden and held positions of increasing responsibility during her 15 year tenure with the brand. As Vice President of Brand Marketing, she expanded their “Hospitaliano” advertising campaign, developed their lunch business, and identified the RevItalia remodel design. As Senior Vice President of Culinary and Beverage, she led the development of Olive Garden’s award-winning menu and wine list, delivering more approachably authentic Italian dishes and greatly expanding their wine selection.

Technology is the lifeline for restaurant companies to make it out of this pandemic and succeed on the other side. Join our webinar series in which industry leaders will share changes made to operations and technology that have enabled them to reimagine their business strategies and flourish during this challenging time.

Find out more »

Recovery Mode: PR & Marketing Strategies for the Travel Industry

October 8, 2020 | 10:30 am - 11:30 am

More Americans are traveling again, but the industry is far from where it was pre-pandemic. Stays are shorter and, in many cases, closer to home. Business travel is down, and meetings and conventions are still on hold. With so many challenges, how can hotels, resorts, and destinations drive revenue? A panel of leading travel marketers will discuss strategies to help you attract your share of the market.

Salli began her career in 1990 as a sales promotion assistant at Olive Garden and held positions of increasing responsibility during her 15 year tenure with the brand. As Vice President of Brand Marketing, she expanded their “Hospitaliano” advertising campaign, developed their lunch business, and identified the RevItalia remodel design. As Senior Vice President of Culinary and Beverage, she led the development of Olive Garden’s award-winning menu and wine list, delivering more approachably authentic Italian dishes and greatly expanding their wine selection.

Technology is the lifeline for restaurant companies to make it out of this pandemic and succeed on the other side. Join our webinar series in which industry leaders will share changes made to operations and technology that have enabled them to reimagine their business strategies and flourish during this challenging time.

Find out more »

Hospitality Energy Update: Is your hotel or restaurant practicing smart energy usage during the pandemic?

October 22, 2020 | 10:30 am - 11:30 am

Hotels and restaurants have been among the hardest hit during the COVID-19 pandemic. Join Florida Power & Light Company Director of Major & Governmental Accounts Andy Marin to discuss ways to increase your “Energy IQ,” how to save on your next energy bill; understanding smart energy usage during the pandemic; and FPL’s free resources, solutions and more. The discussion will be moderated by FR&LA’s Senior Vice President of Corporate Relations & Membership Dan Murphy.

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FSTEC Community

October 26, 2020 - January 4, 2021

FSTEC Community is a new platform designed to provide the restaurant industry with foodservice technology solutions and education while bringing the restaurant community together virtually. FSTEC Community will help you connect and take your business to the next level. Over several months, learn at your own speed through weekly educational webinars, interviews with operator executives and experts, join discussion boards to connect with others in the industry, and explore new products in the virtual trade show.

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FREE WEBINAR: COVID CLEAN? Air Quality Control When Surface Decontamination Doesn’t Cut It

October 28, 2020 | 1:00 pm - 2:00 pm

In this FREE educational webinar, you’ll hear from a subject-matter expert and learn about key topics like:
• How viruses travel throughout facilities
• Controlling contaminated air
• Steps to further reduce the risk of airborne transmission

Find out more »

November 2020

Time to WARN? How the WARN Act Affects Restaurant Closures and Layoffs

November 10, 2020 | 10:30 am - 11:30 am

In challenging times, operators may find themselves considering closing locations or laying off significant numbers of staff. Before moving ahead with this type of action, the operator should know whether the federal Worker Adjustment and Retraining Notice Act will require it to give advance notice of a closing or mass layoff to affected employees. WARN Act compliance requirements depend on the number of employees affected and are subject to significant exceptions.

In this webinar, experienced restaurant employment lawyer Kevin Johnson will:

Simplify the WARN Act for participants
Provide clear guidelines for when notice is required
Give easy-to-follow explanations of the key exceptions

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Keeping What’s Closest Cleanest: Establishing the Premier Cleanliness Standard in Hospitality

November 12, 2020 | 10:00 am - 11:00 am

Learn about the potential infection risks associated with soft surfaces and the importance of having a comprehensive cleanliness and hygiene strategy for hospitality from our esteemed panel of experts. 

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Restaurant Recovery Summit Community:

November 17, 2020

FSTEC Community is a new platform designed to provide the restaurant industry with foodservice technology solutions and education while bringing the restaurant community together virtually. FSTEC Community will help you connect and take your business to the next level. Over several months, learn at your own speed through weekly educational webinars, interviews with operator executives and experts, join discussion boards to connect with others in the industry, and explore new products in the virtual trade show.

Find out more »

Contactless Hiring – The Service Industry’s New Standard

November 19, 2020 | 2:00 pm - 3:00 pm

COVID has kept many businesses on their toes in 2020, pushing companies to adapt to new procedures and guidelines. Sourcing, hiring, and onboarding the hourly workforce in a contactless world has presented a unique hiring challenge, especially for the service industry. It’s a pivot away from the norm of in-person interviewing, training, and the like – prompting businesses to digitally transform their talent management strategies.

Contactless hiring is the new standard for the service industry and has enabled many companies to increase the efficiency and effectiveness of their hiring processes by utilizing modern talent management technology.

Join us as our panel of service industry veterans from grocery, restaurants, and convenience stores discuss the challenges they’ve faced during the pandemic and new best practices they have adopted, including:

• How to source great candidates, attract them to your job postings, and get them to apply
• How talent management technology is used to drive a contactless hiring strategy
• How to get hiring managers to adopt the new contactless hiring processes

…plus much more.

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December 2020

FLORIDA ATLANTIC UNIVERSITY: COLLEGE OF BUSINESS HOSPITALITY SUMMIT “LIVE MEETINGS & EVENTS – WHAT’S THE REALITY FOR 2021?”

December 8, 2020 | 1:00 pm - 2:00 pm

Join Dr. Peter Ricci and experts from the hospitality industry on what their expectations are for meetings and events in 2021.

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The Future Of Restaurants is Virtual

December 17, 2020 | 10:30 am - 11:30 am

The restaurant industry is changing & it is more important than ever to maximize your existing kitchen and operations. In building brands with well-known celebrities who have millions of engaged followers, we are enabling restaurants to tap into a new customer base without changing their restaurant. This webinar will discuss what is a Virtual Restaurant, why now is the right time to have one in your restaurant & how Virtual Dining Concepts can make it easy and profitable for you!

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What the Pandemic Relief Bill Means for Restaurants

December 23, 2020 | 1:30 pm - 2:00 pm

Late yesterday, Congress passed a pandemic relief bill that includes a number of provisions and programs that can help restaurants and employees–including a number of restaurant-specific benefits.

Join us for a detailed webinar briefing.

National Restaurant Association Executive Vice President of Public Affairs Sean Kennedy and Director of Healthcare and Tax Policy Aaron Frazier will outline what is in this latest bill, how it helps restaurants, what steps you need to take to utilize benefits and programs, and provide an overview of what lies ahead when Congress returns to session in January.

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January 2021

PPP Relief Round 2 – What this Means for Your Business

January 12 | 10:30 am - 11:30 am

Learn how your business can tap into the latest federal economic relief package during this interactive webinar with FTR Hospitality, a leading financial, technology and strategic consulting firm that has helped numerous clients navigate PPP loans. FTR will answer your questions and share details from the new relief package that are most important to restaurant and hotel owners. The webinar will also cover the latest updates to the initial PPP loan program and forgiveness guidelines.

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NRA: The U.S. Department of Labor’s (DOL) Final Rule on Handling Tips and Eliminating the 80/20 Rule – an overview of what’s new and what may be next under the Biden Administration

January 12 | 3:00 pm - 4:00 pm

On December 22, 2020, the U.S. Department of Labor, after a lengthy rulemaking process, issued its final rule revising tipped-employee regulations under the Fair Labor Standards Act (FLSA). The Association advocated aggressively with the Department and the Trump White House for promulgation of this rule to bring much needed regulatory relief to restaurant employers and employees given the massive overreach during the Obama administration that resulted in uncertainty, compliance nightmares, and frivolous lawsuits. The final rule has two major parts.

First, it permits employers who do not take a tip credit to pool and share tips with the back-of-house employees and sets new safeguards and compliance measures. Secondly, the rule codifies the Bush-era interpretation of the so-called “80/20 rule” that governs how and when tips can be counted as part of an employee’s wages when doing side work. The new rule will become effective March 1, 2021 during the Biden Administration. We expect that the incoming Biden Administration will attempt to delay the effective date and possibly pursue a new rulemaking to revise and/or reverse the final rule, or portions thereof.

Please join Shannon Meade, Vice President of Public Policy and Legal Advocacy, National Restaurant Association, and Eli Freedberg, Shareholder, Littler Mendelson, to examine the new rule in further detail, as well as potential changes under the incoming Biden Administration.

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Update on the CARES Act Stimulus Package – Employee Retention Credit (ERC) is now available to those that took PPP.

January 14 | 2:30 pm - 3:30 pm

There is a big misunderstanding about the CARES Act Employee Retention Credit including who qualifies. FRLA and Synergi Partners are collaborating to make sure that members are aware that they may be able to access this important program designed to help retain employees.

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Giving the industry a shot in the arm – what hospitality employers need to know about the COVID vaccine

January 20 | 10:30 am - 11:30 am

As the rollout of the COVID vaccine begins, many in the hospitality industry have questions about the legal limits and potential pitfalls of a vaccination policy. Join us for a half-hour seminar where we detail the considerations for implementing a vaccination policy, discuss adverse medical side effects of the vaccine, and other potential legal claims surrounding vaccination of your workforce.

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State of the Tavel Industry- Hosted by the U.S. Travel Association

January 27 | 1:00 pm - 2:00 pm

Roger Dow, president & CEO of the U.S. Travel Association, will be hosting a webinar from the National Press Club on January 27 at 1 p.m. for an update on the state of the American travel industry. The address will cover the relief and stimulus policy priorities needed to safely reignite domestic and international travel.

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Upcoming Expert Exchange Gathering – Restaurant Sustainability is on the Menu in 2021

January 27 | 1:00 pm - 2:00 pm

2020 is FINALLY over and we are optimistically looking toward an exciting 2021. Join us for our first kickoff gathering and hear from Panera’s Sara Burnett and WRI’s Daniel Vennard on how they developed the restaurant’s Cool Food Meal program. Listen as they outline the successes and challenges of launching such an ambitious business initiative!

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NRA: INFORMATION TECHNOLOGY EXPERT EXCHANGE VIRTUAL EVENT

January 28 | 12:00 pm - 6:00 pm

2020 has certainly been an incredibly challenging year for all of us in the industry. We hope you find the holiday season a respite from a year that no one will forget, but also looking forward to what lies ahead in 2021. We certainly are and there is no more appropriate time to lean into the collaborative nature of our industry and to grow together. To that end, we will come together with experienced, senior IT professionals from national restaurant brands for a half-day virtual event on January 28, 2021.

The IT Expert Exchange community offers you the opportunity to assess roll-outs, highlight wins, talk through issues and learn directly from other IT leaders in the industry.

We look forward to having you join us!

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Consumer Class and Mass Action Risks Facing Restaurants in 2021

January 28 | 3:00 pm - 4:00 pm

The Restaurant Law Center welcomes Meredith Slawe and Michael McTigue, attorneys from Law Firm Partner Cozen O’Connor, to share and discuss key class action risks facing restaurants in 2021 and practical strategies to mitigate risk.

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How to Measure Restaurant Media Performance – SRA Members Welcome!

January 29 | 1:00 pm - 2:00 pm

Roger Dow, president & CEO of the U.S. Travel Association, will be hosting a webinar from the National Press Club on January 27 at 1 p.m. for an update on the state of the American travel industry. The address will cover the relief and stimulus policy priorities needed to safely reignite domestic and international travel.

Find out more »

February 2021

CSRA Mental Health Webinar: Continued Strategies for Coping with COVID Stress and Anxiety

February 8 | 1:00 pm - February 15 | 2:00 pm

Our December, 2020, sessions led by Dr. Kate Burke with PatientsLikeMe on Practical Strategies for Coping with COVID Stress and Anxiety were so well received that we are pleased to announce the next webinar in the series with Dr. Kate. Brought to us courtesy of Optum and UnitedHealth Group.

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FTR Hospitality: Navigating the Path to a $15 Minimum Wage – Lessons from California and other states.

February 9 | 10:30 am - 11:30 am

The sharp increases in minimum wage that Florida business owners now face will force changes to restaurant and hotel business models. FTR Hospitality, a leading financial, technology and strategic consulting firm, will share lessons learned from other states like California, where they’ve helped clients navigate the path to a $15 minimum wage. From business model to back office restructurings, FTR and its clients will share invaluable experience around what works and what doesn’t when adjusting to new labor cost realities.

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State of the Industry Report – SRA Exclusive Member Webinar Presentation

February 11 | 2:00 pm - 3:00 pm

The 2021 State of the Restaurant Industry report, released January 26, addresses the devastating impact of COVID-19 on the restaurant industry, documents the altered operational landscape, and captures consumer sentiment, influences and intentions for the coming months.

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NRA: 2021 State of the Restaurant Industry Report Webinar

February 16 | 2:00 pm - 3:00 pm

The 2021 State of the Restaurant Industry, released January 26, addresses the devastating impact of COVID-19 on the restaurant industry, documents the altered operational landscape, and captures consumer sentiment, influences and intentions for the coming months.

Join us Tuesday Feb. 16, as Hudson Riehle, Senior Vice President, Research and Knowledge Group, shares key findings and top takeaways from analysis of the latest economic indicators and findings from surveys of 6,000 restaurant operators and 1,000 adult consumers fielded in November and December 2020.

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FRLA | GRA: Off-Premises Domination

February 18 | 3:00 pm - 4:00 pm

Frustrated with a lack of off-premises results? Tired of hearing about others’ sales success in off-premises? Struggling with where to start? If so, learn from the creators of the Off-Premises Domination!

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Jackson Lewis: To Vaccinate or Not to Vaccinate…That Is the Question

February 22 | 12:00 pm - 1:00 pm

As COVID-19 vaccines are rolled out, many employers are refining vaccine policies and practices. Join Jackson Lewis P.C. attorneys as they discuss the legal and practical issues your company must consider before it decides to mandate, strongly encourage, administer, or incentivize employee COVID-19 vaccinations. Speakers will share their thoughts on a vaccination planning checklist to help you operationalize this challenging and dynamic workplace program.

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VISIT FLORIDA: Trends & Insights for Travel Industry Recovery presented by Expedia Media Group Solutions

February 23 | 1:00 pm - 2:00 pm

As the travel industry continues toward recovery, the best way to navigate the path forward is by staying ahead of shifting consumer behaviors and trends. Join Derek Price with Expedia Group Media Solutions as he shares custom research and Expedia Group first party data. During this LIVE webinar for VISIT FLORIDA Partners, we will explore the latest travel trends and key considerations shaping future travel decisions. Attendees will gain deeper knowledge into the changing mindsets and expectations of travelers and learn how to apply these actionable insights to inform their strategies and reconnect with travelers as they research, plan and book travel.

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NRA: Straight Talk From Successful Black Business Leaders: How we got started. How we grew. What comes next.

February 24 | 2:00 pm - 3:00 pm

While the restaurant and foodservice industry is one of the most diverse industries in our economy, we know Black people are underrepresented when it comes to ownership. Training and access to capital remain significant barriers for Black women and men who want to own their restaurant.

Gerry Fernandez, President & Co-Founder of the Multicultural Foodservice & Hospitality Alliance leads a panel of Black professionals as they discuss the obstacles along the way as well as the success achieved in becoming multiunit restaurant owners. Three entrepreneurs will share how their leadership, perseverance and creativity helped them sustain their brands through ups and downs. They share their keys to success in a compelling and “straight talk” fashion.

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NRA: Tax Time for Restaurants – Maximize New Laws to Improve Your Bottom Line

February 24 | 3:00 pm - 4:00 pm

Tax deadlines are around the corner, and for restaurant operators, filing this year could prove more challenging than most.

The National Restaurant Association and tax experts at Covington & Burling LLP and BDO are ready to walk you through how to take full advantage of PPP loan filing and forgiveness and update you on recent developments in…
– Employee Retention Tax Credits for 2020 and 2021 (new rules might make you eligible for up to $19K per employee)
– Net Operating Loss carryback
– Qualified Improvement Property depreciation

Join us Tuesday Feb. 16, as Hudson Riehle, Senior Vice President, Research and Knowledge Group, shares key findings and top takeaways from analysis of the latest economic indicators and findings from surveys of 6,000 restaurant operators and 1,000 adult consumers fielded in November and December 2020.

Find out more »

March 2021

Hotel Sustainability & GSTC Standards

March 17 | 9:00 am - 10:00 am

Destinations Together and The Global Sustainable Tourism Council are hosting a Hotel Sustainability & GSTC Standards Webinar on March 17 at 9 am EST. This session will round out a four-part series on sustainable tourism by looking at contemporary approaches for more sustainable hotels. As with previous sessions on destinations and tour operators, the webinar will consider the valuable role of applying the GSTC Criteria to the hotel industry.   Speakers: Randy Durband, GSTC CEO, will lead the session, along with…

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The Florida Legislature May Pass The Most Onerous Privacy Law In The United States: What Every Business Needs to Know

March 25 | 1:00 pm - 2:00 pm

If it becomes law, the Florida Consumer Protection Act (FCPA) will be most onerous and comprehensive privacy law in the United States. The FCPA will apply to companies that generate more than $25 million in annual revenue, and companies that collect or maintain personal information (defined broadly) about more than 50,000 Florida residents. The law will impose hundreds of thousands of dollars in compliance costs on small and medium businesses, while also creating a private right of action that would…

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April 2021

Congresswoman Debbie Wasserman Schultz: SBA Assistance for Restaurants

April 7 | 11:00 am - 12:00 pm

Congresswoman Debbie Wasserman Schultz is hosting a special webinar for restaurant owners to discuss new programs created by the American Rescue Plan. We’ll be joined by Julie Veratti, Associate Administrator for the Small Business Administration, to answer your questions and guide you towards securing assistance.

Restaurant operators may be eligible for grants of up to $5 million per location. Don’t miss your opportunity to learn about this program!

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An Update – Planning for the Future: How COVID-19 will alter the Food Safety Landscape

April 7 | 12:00 pm - 1:00 pm

University of South Florida M3 Center proudly presents a follow up online panel entitled “An Update – Planning for the Future: How COVID-19 will alter the Food Safety Landscape” moderated by Dr. Joe Askren, University of South Florida. Date: April 07, 2021 Time: 12:00pm EST (New York Time) Register Now

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$75

National Restaurant Association Public Affairs Conference

April 20

We’re excited to announce the dates for the 2021 National Restaurant Association Public Affairs Conference, the restaurant industry’s most important annual policy gathering. Register Now Join the National Restaurant Association for the 35th annual Public Affairs Conference, April 20, 2021. Every spring, the restaurant industry comes together in Washington D.C., to meet with Congress on issues impacting our industry. And while we can’t meet in person this year, there has never been a more critical time for our industry to…

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Answers That Count: What $15 Min Wage Hikes Mean to Restaurants

April 20 | 12:00 am - 11:59 pm

First in a series of podcasts describing changes restaurants should consider when adjusting to the cost increases from the rising minimum wage in Florida. Restaurateur and FRLA member John Horne talks about positive experience he has had going from counter service and no tipped wages to full-service and tipped compensation model for his wait staff. Check out this episode to learn about what you should consider when adapting to the minimum wage increases.

A veteran of Manatee County’s hospitality industry for nearly 40 years, John Horne began his career working summers at Fast Eddie’s Place while completing his Business Degree at Clemson University. He opened his own restaurant, Anna Maria Oyster Bar, on the City Pier in Anna Maria, FL in 1995. Four more restaurants followed and the AMOBs have become a well-known place to enjoy fresh, delicious seafood at a great value, served by a team of wonderful staff in a fun, family-friendly atmosphere.

Thank you to Heartland (https://go.heartlandpaymentsystems.com/sra) for sponsoring this podcast.

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FTR Hospitality: Rethinking the Support Center – New Efficiencies for a New Era

April 20 | 10:30 am - 11:30 am

The seismic shifts triggered by the pandemic and changing economic realities are forcing restaurant and hotel operators to reinvent their businesses to survive. From rising off-premise demands to higher wage rates, owners are challenged to rethink how they support their operations and managers. FTR Hospitality, a leading financial, technology and strategic consulting firm, will share how client operators have found new efficiencies by rethinking their back office and support center functions.

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Restaurant Revitalization Fund: How to benefit from the $28.6B restaurant relief

April 22 | 2:00 pm - 3:00 pm

The American Rescue Plan Act established a $28.6B SBA Grant Program to provide economic relief to one of the hardest hit sectors due to COVID-19. Restaurants with 20 or fewer locations can receive up to $10M in grant funds.

FRLA has teamed up with Synergi Partners, the largest privately owned tax credit and business incentive processer, to bring you the latest information surrounding RRF. It is important to understand the developing guidance as these funds will be disbursed on a first come, first serve basis. There is also priority given to women-, veteran-, and minority-owned businesses during the first 21 days.

Please join FRLA & Synergi Partners as they discuss the program, eligibility, and how your business can benefit from this and other relief programs.

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The Future of Tipping Under the Biden Administration

April 22 | 3:00 pm - 4:00 pm

Recent years have seen numerous developments in federal law affecting employment of tipped workers, including court rulings, shifting interpretations by the Department of Labor, and even an amendment to the Fair Labor Standards Act.  At the end of the Trump Administration, DOL issued regulations with an effective date after the presidential transition.  In this one-hour live webinar, Angelo Amador, Executive Director of the Restaurant Law Center, will host guest speaker Paul DeCamp, national co-chair of Epstein Becker Green’s wage and…

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Effectively Handling OSHA’s New National Emphasis Program Targeting Restaurants

April 28 | 10:00 am - 11:00 am

On March 12, 2021, OSHA issued a new National Emphasis Program (NEP) for COVID-19, targeting specific high-hazard industries. The NEP includes an added focus on workers at serious risk, and on employers that engage in retaliation against employees who complain about unsafe conditions or for exercising other rights protected by federal law. In the primary target industries list, OSHA identified full-service restaurants and limited service restaurants for targeted inspections. All restaurants may be subject to an OSHA inspection under this NEP, and can anticipate that OSHA will become much more aggressive about inspections and issuing citations with large penalties.  

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NRA: Restaurant Revitalization Fund Webinar with SBA (Florida, South Carolina, Tennessee and Louisiana)

April 28 | 10:00 am - 11:00 am

In a couple of weeks, applications will go live for the Restaurant Revitalization Fund (RRF), the $28.6 billion grant program for the restaurant industry. During this webinar, join us for a conversation with the Small Business Administration (SBA) to learn about the application process and what operators should do to prepare prior to the fund opening.

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MFHA: Restaurant Revitalization Funds – Key Details on Eligibility and Prioritization

April 28 | 11:00 am - 12:00 pm

Applications will soon be accepted for the Restaurant Revitalization Fund (RRF), which will distribute $28.6 billion in federal grants for restaurants sustaining losses during COVID-19. Economically and socially disadvantaged owned small businesses – including Black Americans, Hispanic Americans, Native Americans, Asian Pacific Americans, and Subcontinent Asian Americans – are among the groups with priority access to grants in the first 21 days. Join us for a conversation with the Small Business Administration (SBA) to learn more about eligibility, applications, and priority access.

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Restaurant Revitalization Fund Webinar- Applications Accepted Beginning May 3

April 29 | 10:00 am - 11:00 am

On Monday May 3, 2021, applications will go live for the Restaurant Revitalization Fund (RRF), the $28.6 billion grant program for the restaurant industry.  During this webinar, join us for a conversation with the Small Business Administration (SBA) to learn about the application process and what operators should do to prepare prior to the fund opening. Register Now

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SERVING UP OSHA COMPLIANCE: HOW TO OPERATE SAFELY IN THE PANDEMIC

April 29 | 3:00 pm - 4:00 pm

2021 Restaurant Law Center Webinar Series **NEW DATE** Thursday, April 29th  3:00pm EST/2:00 pm CST The Department of Labor’s OSHA did not meet the Biden administration’s deadline of March 15th to issue a new emergency temporary standard for COVID-19 in the workplace, but the group still plans to issue an ETS in April. Due to the granted extension, the webinar has been postponed in order to give OSHA and the Office of Internal and Regulatory Affairs enough time to finalize,…

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May 2021

Answers That Count: Restaurants Plan Incentives Ahead of $15 Minimum Wage Increases

May 3 | 12:00 am - 11:59 pm

Federal law requires employees earn at least the federal minimum wage, or the higher state or local number in 28 states and 55 municipalities. If the combination of the base wage and earned tips does not total the required minimum wage, the employer must pay the tipped employee more to make up the difference. Sunil Dharod, who owns 124 restaurants across four states, including Applebee’s locations, Sonic Drive-In stores and the Roy’s fusion chain, said he expected higher wages would lead to menu price increases and reduced service.

In this podcast, Professor Joe Calhoun talks about how incentives drive behavior. He relates incentives of wait staff to make more money. Good service leads to better tips. So, servers are incentivized to provide great service to customers. The tip model of compensation and the commission model of compensation for servers and bartenders is a way to drive better customer service, higher sales and higher compensation to the servers and bartenders.

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Answers That Count: How to use Technology to Attract Employees

May 6 | 12:00 am - 11:59 pm

Federal law requires employees earn at least the federal minimum wage, or the higher state or local number in 28 states and 55 municipalities. If the combination of the base wage and earned tips does not total the required minimum wage, the employer must pay the tipped employee more to make up the difference. Sunil Dharod, who owns 124 restaurants across four states, including Applebee’s locations, Sonic Drive-In stores and the Roy’s fusion chain, said he expected higher wages would lead to menu price increases and reduced service.

In this podcast, Professor Joe Calhoun talks about how incentives drive behavior. He relates incentives of wait staff to make more money. Good service leads to better tips. So, servers are incentivized to provide great service to customers. The tip model of compensation and the commission model of compensation for servers and bartenders is a way to drive better customer service, higher sales and higher compensation to the servers and bartenders.

Find out more »

Ask the Expert: Seasonal Staffing Discussion with a Focus on H-2B and J-1 Visas

May 6 | 10:00 am - 11:00 am

Join Attorney Keith Pabian of Pabian Law and Seasonal Connect for a Virtual Roundtable on H-2B and J-1 visas, employing foreign nationals, and seasonal staffing. Keith will provide updates on where things currently stand with H-2B visas, J-1 visas, and seasonal staffing overall and then turn it over to FRLA’s wonderful members for conversation and Q&A. This webinar is not to be missed if your organization employs foreign nationals, is considering employing them, or is generally struggling with staffing.

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Answers That Count: Is Tipping at Restaurants Dead?

May 19 | 12:00 am - 11:59 pm

Huge information on impending industry change for restaurants regarding $15 min wage. Chad shows the implementation of a complete C change on the business model for servers and staff.

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FTR Hospitality: Data Rules! The Convergence of Finance, IT, HR & Marketing for Better Decision Making

May 20 | 10:30 am - 11:30 am

Rapid advances in technology have broken down the walls that used to exist between Finance, IT, HR and Marketing. Learn how savvy operators are taking advantage of new tools to develop new analytics to drive customer behavior and sound operations decisions. FTR Hospitality, a leading financial, technology and strategic consulting firm, will moderate a panel of restaurant and hotel experts in this interactive webinar.

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June 2021

ADA Compliance for Lodging Establishments: How to Ensure Your Website and Reservation System are Not Inviting a Lawsuit

June 2 | 11:00 am - 12:00 pm

A recent appellate court decision has called into question whether websites are even subject to the Americans with Disabilities Act. Does this mean that you no longer have to worry about your website’s ADA compliance? What about your reservation system’s compliance? How do the physical features of your facility relate to these?

Our panel of experts will explain what this new decision may mean for your lodging establishment and advise how to ensure your establishment is ADA compliant. (Spoiler alert: websites are not yet risk-free under the ADA!)

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Answers That Count: Is Tipping Dead? Switch to This!

June 22 | 12:00 am - 11:59 pm

Huge information on impending industry change for restaurants regarding $15 min wage. Chad shows the implementation of a complete C change on the business model for servers and staff.

Find out more »

August 2021

CareerSource Florida Network: Tools and Resources for Recruitment and Training

August 5 | 10:00 am - 11:00 am

The CareerSource state-wide network of professionals help employers of all sizes recruit, hire, train and keep their greatest asset – their employees. Based on a company’s individual needs, our 24 local workforce boards will provide guidance through every step of the hiring process.

Find out more »

September 2021

FRLA | Synergi Partners: How the Employee Retention Credit Can Help Florida Restaurants & Hotels Impacted by COVID

September 9 | 10:30 am - 11:00 am

Many organizations in the hospitality industry are unaware that they qualify for the CARES Act Employee Retention Credit (ERC). The ERC allows businesses and non-government nonprofit organizations impacted by COVID-19 to receive a refundable, above the line Federal payroll tax credit. This credit can be utilized as a cash refund and is worth up to $33,000 per employee.

The Florida Restaurant & Lodging Association has teamed up with Synergi Partners, the largest privately owned tax credit and business incentive processor, to bring you the latest information surrounding the ERC. During this webinar we will discuss eligibility, the expansion and extension of the ERC, compare the differences between 2020 and 2021 legislation, and showcase how the ERC can greatly benefit your organization.

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FRLA | Teladoc: Serve the Healthcare Needs of the People That Serve Us

September 15 | 2:00 pm - 2:30 pm

The CareerSource state-wide network of professionals help employers of all sizes recruit, hire, train and keep their greatest asset – their employees. Based on a company’s individual needs, our 24 local workforce boards will provide guidance through every step of the hiring process.

Find out more »

Florida’s Minimum Wage Hits Double Digits – Are You Ready?

September 16 | 2:30 pm - 3:30 pm

AS OF SEPTEMBER 30, YOU’LL NEED TO START PAYING YOUR FLORIDA EMPLOYEES AT LEAST $10 PER HOUR.

Are you ready to implement that change and communicate it to your employees?
How are you going to pay for it? Does the tip credit still apply?
Will this change result in wage compression among your non-tipped employees?
Are there other options for how to pay your employees that you may want to consider?

Find out more »

Zenith: Preventing Restaurant Employee Burn Injuries

September 22 | 1:00 pm - 2:00 pm

Burns are one of the most common and costly employee injuries in restaurant operations.
Data provided by the U.S. Bureau of Labor Statistics indicates restaurant workers experience burn injuries more than six times the rate as employees in other industries.

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Ransomware – How to Avoid the Greatest Cyber Threat to Florida Businesses

September 23 | 10:30 am - 11:30 am

In this webinar you will learn how ransomware attacks avoid, what to expect if they happen to you, and how to avoid them. Why would you pay a ransom? Are you allowed to do that? What is it like dealing with these criminals? Attorney Al Saikali (Miami) has represented companies in more than 1,500 data incidents, including almost 200 ransomware attacks. He will share anecdotes and lessons learned to help our members mitigate the operational and legal risks associated with ransomware attacks.

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October 2021

FRLA + GRA Exclusive Webinar: Macro Economic Insights

October 7 | 2:00 pm - 3:00 pm

Please join us Thursday, October 7th at 2:00PM, for a GRA + FRLA Exclusive Webinar: Macro Economic Insights, presented by Carlos Herrera, Chief Economist for Coca-Cola’s North America Operating Unit, and member of the National Association for Business Economics (NABE) Board of Directors.

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FRLA | Dreamfield Webinar: NCAA athletes can get paid!? Now what?

October 20 | 10:30 am - 11:30 am

NCAA athletes can get paid now?? How a new emerging and untapped marketing tool can take your marketing engagement to the next level. Dreamfield, a technology platform founded by Miami Hurricane QB D’eriq King and Florida State Seminole QB McKenzie Milton is looking to change the game by making it easy for you to work with their peers and grow your brand and online presence. 

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