The ROSE (Recognition of Service Excellence) Awards recognizes Northeast Florida front line hospitality employees who demonstrate excellent customer service. These industry champions showcase the region’s commitment to creating an extraordinary visitor experience.

Join us for the 14th Annual ROSE Award celebration on February 21, 2023 at the Renaissance Resort at World Golf Village.
Click here for event website, for more information and to register.

Interested in becoming a sponsor for the 2023 ROSE Awards? Learn more here.

As we congratulate the 2023 nominees, scroll down to see listing of 2023 nominees!

We are announcing something new and exciting for ROSE Awards- a way to thank and recognize MANAGERS.

Each year we hear from you about wanting to recognize and thank your managers.

Now that front line employee nominations have been submitted, we are opening a new opportunity- Manager Minute.

What is a manager minute?  At the ROSE Awards during the program we will take a moment to thank managers nominated, their photo will be displayed on the screen and their story will be read aloud.  We are planning to recognize between 5-10 managers for this inaugural year.  Selections will be chosen by committee in a blind vote, so tell us a great story about your manager

Submit your manager minute today! Deadline is Friday, February 3, 2023.

2023 FRLA Northeast ROSE Award Manager Minute Nomination Form

Northeast ROSE Awards Manager Minute 2023

2023 Northeast Chapter ROSE Awards- Manager Minute
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For further information, contact FRLA Northeast Chapter Director, Nicole Chapman at 904-574-2259 or