Legal
Privacy Policy
What information FRLA collects, how it is used, and the choices you have — including our Cookie Policy.
Your privacy is important to us. It is the Florida Restaurant & Lodging Association’s policy to respect your privacy regarding any information we may collect from you.
Information We Collect
- Personal information
When you join the association or attend our event, we may ask for personal information, such as your name, email, social media profiles, phone/mobile number, mailing address, work address, company name and title, and other similar information. - Log data
When you visit our websites or open our emails, some information may be automatically logged and it may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, social media profiles, and other details. - Device data
We may also collect data about the device you’re using to access our websites or emails. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Legal Bases for Processing
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
- It’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
- We need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. That said, we advise that no method of electronic transmission or storage is 100 percent secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
Collection and Use of Information
We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- To enable you to customize or personalize your experience of our websites;
- To contact and communicate with you;
- For internal record keeping and administrative purposes;
- For analytics, market research and business development, including operating and improving our websites, associated applications, and associated social media platforms; and
- For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- Our employees, contractors and/or related entities;
- Sponsors or partners; and
- Third parties, including agents or subsidiaries, who assist us in providing information, products, services or direct marketing to you.
Your Rights and Controlling Your Personal Information
- Choice and Consent
By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use our websites or open our emails and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of our websites, receipt of communications or the products and/or services offered on or through it. - Information from Third Parties
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. - Restrict
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our websites, products, and services. - Access and Data Portability
You may request details of the personal information that we hold about you. You may request that we erase the personal information we hold about you at any time. - Correction
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. - Notification of data breaches
We will comply with laws applicable to us in regard to any data breach. - Complaints
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will respond to you, in writing, setting out the steps we will take to deal with your complaint. - Unsubscribe
To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), simply click the unsubscribe link in any email you receive from us or contact us at the information below. - Cookies
We may use “cookies” to collect information about you and your activity across our sites. A cookie is a small piece of data that our websites stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy below for more information. - Limits of Our Policy
Our websites and emails may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. - Changes to This Policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
Contact Us
Florida Restaurant & Lodging AssociationCommunications Director, Ashley Chambers850-224-2250help@frla.orgAll of the policies and provisions contain herein are effective as of January 1, 2019.