Northeast Florida Hospitality Workers Honored for Service Excellence by Florida Restaurant & Lodging Association

 

Nominees and winners gather for the 16th Annual ROSE Awards

 

ST. AUGUSTINE – Last night, more than 450 people from across the regional hospitality industry gathered at the Renaissance Resort at World Golf Village for the sold-out 16th Annual ROSE Awards ceremony to honor the stars of the Northeast Florida hospitality community. 

A premier event of the Northeast Chapter of the Florida Restaurant and Lodging Association (FRLA), the ROSE (Recognition of Service Excellence) Awards honor frontline hospitality workers across the region. This year’s event boasted more than 130 nominees from over 45 different businesses, and 30 outstanding team members were honored with the coveted ROSE Award.

“Every member of the hospitality industry plays a vital role in delivering exceptional guest experiences and driving successful businesses,” said Carol Dover, President & CEO of the Florida Restaurant & Lodging Association (FRLA). “From administrative assistants to chefs, housekeeping to transportation, and front desk staff to valets and bellmen, each position is essential to the team’s success. The dedication and excellence of these ROSE Award nominees and winners are a testament to their professionalism and passion for hospitality. Congratulations to these outstanding individuals! Our industry is second to none because of you.”

Last night’s ROSE Award winners each received an award, the coveted ROSE Award pin, and recognition from industry peers and leadership. Middle managers were also recognized for their commitment and hard work throughout the ceremony. This year’s winners include individuals who saved guests from near-drowning experiences, one incredibly selfless concierge who offered up her own home during a hurricane, and countless hospitality professionals who have gone the extra mile to provide exceptional service behind the scenes, to name a few.

“It’s an absolute honor to celebrate Northeast Florida’s best of the best in hospitality for the 16th year of ROSE Awards,” said Nicole Chapman, NE Florida FRLA Regional Director and the event’s creator and organizer. “These dedicated individuals consistently go the extra mile, serving as true ambassadors for our region and industry. Their passion and hard work make a lasting impact on our guests, and we are thrilled to recognize their excellence.”

 

The 2025 ROSE Award Winners Are:

Administrative Assistant: Christine Hampton, The Ritz-Carlton, Amelia Island

Allied Member Spotlight: Tony Johnson, St Johns Food Service

Banquets: Joyce Dillion, World Golf Village Renaissance Resort, St. Augustine

Bartender – Hotel: Mark Turner, Residence Inn Jacksonville – Mayo Clinic Area

Bartender – Restaurant: Lindsay Pittman, The Plantation at Ponte Vedra Beach

Behind The Scenes: Nicholas Smith, DoubleTree by Hilton Jacksonville Riverfront

Beyond the Call of Duty: Chase Ledsworth, Ponte Vedra Inn & Club

 Beyond the Call of Duty: Kathryn Galpin, Sawgrass Marriott Golf Resort and Spa

Beyond the Call of Duty: Michael Gozar, The Lodge & Club

Beyond the Call of Duty: Tanisha Edwards, Omni Amelia Island Resort & Spa

Beyond the Call of Duty: Toledo Crego, The Ritz-Carlton, Amelia Island

Culinary Service – Chef/Cook Hotel: Maria Panichi, Residence Inn Jacksonville – Mayo Clinic Area

Culinary Service – Chef/Cook Restaurant: Brandon George, Mesa Restaurant

Customer Service: Concierge, Recreation, Spa: Bebi Rahaman, The Lodge & Club

Customer Service: Event Services: Lance Cutlar, Visit Jacksonville

Food & Beverage: Support: Aliona Telford, Hyatt Regency Jacksonville Riverfront

Guest Service – Front Desk Full-Service Hotel: Latoya King, DoubleTree by Hilton Jacksonville Airport

Guest Service – Front Desk-Select Service Hotel: Kimberly Nixon, Home2 Suites by Hilton – St. John’s Town Center

Guest Service – Housekeeping Full-Service Hotel: Rene Blanco, World Golf Village Renaissance Resort, St. Augustine

Guest Service – Housekeeping-Select Service Hotel: Zurija Medic, Residence Inn Jacksonville – Mayo Clinic Area

Guest Service – Laundry: Deyvid Layton, One Ocean Resort and Spa

Guest Service – Maintenance/Engineer: Kelvin Garland, Omni Amelia Island Resort & Spa

Guest Service – Security: Diane Cawley, Omni Amelia Island Resort & Spa

Guest Service – Valet/Bell Attendant: Bobby Ross, Hyatt Regency Jacksonville

Server: Hotel-Breakfast Attendant: Yasmine Rivera, Hampton Inn & Suites Middleburg

Server: Restaurant- Casual Dining: Amanda Bales, Salt Life Food Shack

Server: Restaurant- Fine Dining: Patty Garvey, The Ritz-Carlton, Amelia Island

Server: Restaurant- Hotel: Anasymone Tadrous, Hilton St. Augustine Historic Bayfront

Server: Restaurant- Quick Service: Stephen Ward, Sawgrass Marriott Golf Resort and Spa

Transportation: Airport, Ground, & Water: Brien Homminga, Jax Black Car

 

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents nearly two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

 

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Florida Announces the Highest Tourism Numbers in State History in 2024

RECORD BROKEN AGAIN: Florida Announces the Highest Tourism Numbers in State History in 2024

TALLAHASSEE, Fla.—Today, Governor Ron DeSantis announced that Florida continues to be the top destination for travelers from all over the world as it welcomed a record-breaking 142.9 million visitors in 2024. This marks a 1.6% increase over 2023, the previous record annual visitation in the state’s history.

The fourth quarter of 2024 also set a new benchmark with 33.1 million visitors, surpassing the previous record for a Q4 period—setting the highest visitation for any fourth quarter. The record-breaking visitation was fueled by 29.9 million domestic visitors, 2.5 million overseas visitors, and 742,000 Canadian visitors.

“The results are clear—Florida is the best place to visit, live, and do business,” said Governor Ron DeSantis. “Another record-breaking year is proof that leadership matters, and the Free State of Florida is a model for the nation.”

“Under Governor DeSantis’ bold leadership, Florida’s tourism industry remains world-leading,” said Secretary of Commerce J. Alex Kelly. “Tourism in Florida continued to break records in 2024, recovering from a challenging hurricane season, driving economic growth and improving quality of life for Florida’s communities and families.”

Despite challenges posed by hurricanes Helene and Milton, Florida’s tourism industry remained strong, with hotel occupancy rising 6.7% in Q4 and annual room nights sold increasing 1.6% in 2024. Airports across the state also saw sustained growth, with total enplanements increasing 3.1% year over year.

Highlights from 2024 data also include: 

  • 142.9 million visitors traveled to Florida in Calendar Year (CY) 2024, marking a 1.6% increase from CY 2023 and the highest visitation on record.
  • 130.7 million domestic visitors in CY 2024, reflecting a 1.3% increase from the previous year.
  • 8.9 million overseas visitors in CY 2024, up 6.6% from CY 2023, and the closest to full recovery since 2019.
  • 3.3 million Canadian visitors in CY 2024, representing a 1.2% increase from the previous year.
  • Domestic visitors made up 91.5% of total visitation, overseas visitors accounted for 6.2%, and Canadian visitors represented 2.3%.
  • Total enplanements at Florida’s 19 major airports grew to 3.1% in CY 2024 from the previous year, with notable growth in airports like Tallahassee, Panama City, and Pensacola.

 

For Immediate Release: February 12, 2025
Contact: Governor’s Press Office, (850) 717-9282, [email protected]  

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Don Fox Awarded Florida Restaurant & Lodging Association Lifetime Achievement Award

~Retired Firehouse Subs CEO Honored at FRLA Stars of the Industry Gala; Tribute Video Released~

 

(L-R: FRLA President & CEO Carol Dover, FRLA Lifetime Achievement Award Winner Don Fox, FRLA 2023 & 2024 Chairman of the Board John Horne)

TALLAHASSEE, FL – At the recently held Hospitality Stars of the Industry Gala, the Florida Restaurant & Lodging Association (FRLA) presented its Lifetime Achievement Award to highly respected and accomplished restaurant leader Don Fox, former CEO of Firehouse of America. Fox was inducted into the FRLA Hall of Fame during the ceremony, which was held at the Sunseeker Resort in Charlotte Harbor following a delay due to Hurricane Milton.

“Don Fox is the embodiment of leadership, vision, and passion for the hospitality industry,” said Carol Dover, President & CEO of FRLA. “His remarkable career has not only shaped Firehouse Subs into a household name but has also inspired countless professionals in our field through his focus on culture and mentoring. His impact goes far beyond business – his dedication to community service, advocacy, and operator success is a true testament to his character and desire for others to succeed. We are honored to recognize Don with our Lifetime Achievement Award and celebrate his extraordinary legacy.”

The Hospitality Stars of the Industry Gala pays tribute to men and women from across the Sunshine State for their remarkable work in hospitality. The FRLA Lifetime Achievement Award is a prestigious and seldom-bestowed honor, only presented to individuals whose lifelong contributions have profoundly shaped Florida’s hospitality industry and its future.

“The FRLA has been a rewarding part of my professional journey,” said Don Fox, FRLA Lifetime Achievement Award winner and retired CEO of Firehouse of America. “Receiving this award is a great honor, surpassed only by the value of the relationships forged among my peers.”

To learn more about Don Fox and his contributions, please view his FRLA Lifetime Achievement Award Video here.

About Don: Don M. Fox is an inspirational leader and engaged advocate with over 50 years in the restaurant industry. He has a proven track record in executive, operational, and staff roles, excelling in building critical franchisee-franchisor relationships. His accolades include the 2011 Operator of the Year from Nation’s Restaurant News and the 2013 Silver Plate Award from IFMA. In early 2024, he retired from day-to-day executive management. At Firehouse of America, LLC (2003–2023), Don served as President and CEO, guiding the brand to become one of America’s favorite restaurant chains with record sales of $1.1 billion in 2021, leading to its acquisition by Restaurant Brands International. His earlier roles included Chief Operating Officer and Director of Franchise Compliance. Prior to Firehouse, he spent 23 years at Burger King Corporation, rising through various management positions. Don is also an accomplished author and public speaker, with over 250 engagements and several published works. He actively serves on various boards – including FRLA, for which he was Chairman in 2017– contributing to industry advancement and community initiatives at both the state and federal levels.

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks, and suppliers. The Association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents nearly two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The Association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

FRLA Announces 2025 Board of Directors Executive Committee

 

(L-R: FRLA President & CEO Carol Dover, Dennis Chan, Chuck Prather, 2025 FRLA Chair Nick Sarra, Greg Cook, Joy Boyd, John Horne. Not pictured: Henry Delgado)

 

TALLAHASSEE, FL – Today, the Florida Restaurant and Lodging Association (FRLA) proudly announced the installation of its 2025 Board of Directors Executive Committee, featuring seasoned leaders with more than 210 years of combined experience in the hospitality industry.

For nearly 80 years, FRLA has been Florida’s leading hospitality trade association, dedicated to serving the industry and its members with unmatched commitment to excellence. With a mission to protect, educate, and promote Florida’s $112 billion hospitality industry and its nearly two million employees, FRLA remains a steadfast advocate for this vital economic engine and the heartbeat of the great state of Florida.

FRLA’s 2025 Board of Directors Executive Committee is comprised of the following:

  • Chairman: Nick Sarra, Partner & Chief Executive Officer, Saltwater Restaurants, Inc., Florida Panhandle
  • Vice Chairman: Greg Cook, Luxury General Manager, The Ritz-Carlton, Amelia Island
  • Secretary/Treasurer and Restaurant Director: Henry Delgado, Managing Partner, Smith and Wollensky Restaurant Group, Miami Beach
  • Lodging Director: Chuck Prather, President, Birchwood Development (The Birchwood, Birchwood Canopy, Birch & Vine), St. Petersburg
  • Restaurant Director: Dennis Chan, Chef & Owner/Operator, Blue Bamboo, Jacksonville
  • Lodging Director: Joy Boyd, Area Managing Director, Davidson Hospitality, Key West
  • Immediate Past Chair: John Horne, Owner of Oysters Rock Hospitality – Anna Maria Oyster Bars, Bradenton, and Café L’Europe, Bradenton & Sarasota

“With their collective expertise and passion, our esteemed 2025 FRLA Executive Committee will play a pivotal role in driving the continued success of our Association and industry as we advocate for our 10,000 members across the state,” said Carol Dover, President & CEO of FRLA. “From Pensacola to the Florida Keys, FRLA members, staff, and Board work as a unified front to secure the future of this great industry and our people. Together, we are poised to meet the challenges ahead and build on the legacy of excellence that defines Florida’s hospitality industry.”

“I’m energized to begin my term as Chairman of FRLA, where our core mission is to ensure Florida’s hospitality industry continues to thrive, adapt, and lead in innovation and service,” said 2025 FRLA Board Chairman Nick Sarra. “I’m excited for what lies ahead for our organization and industry this year, and I look forward to working on important issue like regulatory and labor challenges, immigration, and promoting this dynamic industry to today’s youth, inspiring them to consider hospitality as a long-term career, and empowering them to leave a lasting impact on the future of our profession.”

For full biographies for the FRLA Board of Directors, please click here.
To learn more about that Chair Nick Sarra’s path to leadership, click here.

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks and suppliers. The association’s mission is to protect, educate and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

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Central Florida Restaurant Leader Inducted into FRLA Hall of Fame

~Horace Dawson Honored at FRLA Stars of the Industry Gala; Tribute Video Released~

(L-R: FRLA President & CEO Carol Dover, FRLA Restaurateur of the Year Horace Dawson, FRLA 2023 & 2024 Chairman of the Board John Horne)

 TALLAHASSEE, FL – At the recently held 2024 Hospitality Stars of the Industry Gala, the Florida Restaurant & Lodging Association (FRLA) awarded the prestigious Restaurateur of the Year award to Horace Dawson, the newly retired Chief Executive Officer of Red Lobster. Dawson was also inducted into the FRLA Hall of Fame during the ceremony, which was held at the Sunseeker Resort in Charlotte Harbor. The event was delayed from October 2024 following Hurricane Milton.

“Horace Dawson’s decades of leadership in the hospitality industry, paired with his extensive legal background and contributions, have left an indelible mark on Florida’s restaurant landscape,” said Carol Dover, President & CEO of FRLA. “His ability to bring stability and vision to iconic brands like Red Lobster during times of change is a testament to his influence, wisdom, kindness, and unparalleled dedication. It is an honor to recognize Horace as our 2024 Restaurateur of the Year and induct him into the FRLA Hall of Fame – a well-deserved honor for a true industry leader.”

The Hospitality Stars of the Industry Gala pays tribute to men and women from across the Sunshine State for their remarkable work in hospitality. The Hall of Fame distinction is reserved for those who have dedicated their careers to providing excellent service and leadership, leaving a lasting impact on Florida’s hospitality industry and its future.

In the preceding months, Horace Dawson retired as the CEO of Red Lobster, the world’s largest seafood restaurant chain, which has over 700 locations and nearly 35,000 employees. Prior to becoming CEO, he served as Executive Vice President and General Counsel from 2014 to 2023. Before joining Red Lobster, Horace was Vice President and Division General Counsel for Darden Restaurants, where he focused on litigation, employment, intellectual property, and more for over 11 years. He also gained private practice experience at Akerman LLP, handling corporate and securities matters. From 1996 to 2001, he was VP of Business Affairs and General Counsel for Hard Rock Café International, overseeing the rapid expansion from 37 to 104 restaurants and three hotels. His earlier career includes roles in the entertainment and corporate sectors for Telemundo and various New York law firms. A rare accomplishment, Horace achieved his undergraduate, law, and Master of Business Administration degrees all from Harvard University. He has served on multiple boards, including FRLA, the National Restaurant Association, and the Boys and Girls Clubs of Central Florida.

“Receiving this recognition is a tremendous honor, reflecting the dedication and passion of the great teams I’ve worked with,” said Horace Dawson, retired CEO of Red Lobster. “It’s been a privilege to contribute to Florida’s dynamic restaurant industry, and I’m deeply grateful to the FRLA for this acknowledgment.”

To learn more about Horace, please view his FRLA Hall of Fame Video here.

 

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks, and suppliers. The Association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents nearly two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The Association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

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Florida Restaurant & Lodging Association Endorses CFO Jimmy Patronis for Florida’s 1st Congressional District

TALLAHASSEE, FL – Today, the Florida Restaurant & Lodging Association (FRLA) announced its formal endorsement of Florida’s Chief Financial Officer Jimmy Patronis for Florida’s 1st Congressional District in the U.S. House of Representatives. The announcement came following the unanimous vote by the FRLA Board of Directors.

“On behalf of Florida’s hospitality industry, the Florida Restaurant and Lodging Association is proud to endorse CFO Jimmy Patronis for CD-1,” said Carol Dover, President & CEO of FRLA. “Jimmy Patronis has fiercely and admirably served as Florida’s Chief Financial Officer for nearly a decade, demonstrating his ability to protect and deliver exceptional financial oversight for the State of Florida. He has always been just a phone call away for the hospitality industry and his genuine desire to serve the people of Florida remains undeniable. Jimmy is a trusted leader whose business acumen, integrity, values, and proven commitment to Floridians make him the right choice for the constituents of Florida’s 1st Congressional District.”

Throughout his time in public service, from the Florida House of Representatives to his current role as Chief Financial Officer, Jimmy has prioritized the people of Florida and the well-being of our state and its financial health. During the COVID pandemic, Patronis fought to keep hotels and restaurants open when other states shut the doors on hardworking hospitality workers. His family’s legendary imprint on the restaurant industry has specifically elevated Patronis as a strong partner of Florida’s hospitality industry – a top Florida business sector.

“Northwest Florida boasts emerald coasts and unforgettable dining destinations that attract visitors, contributing significantly to the vibrancy of our state and the health of its economy,” said FRLA Chairman of the Board Nick Sarra who is also Partner & CEO of Saltwater Restaurants in the Florida Panhandle. “CFO Patronis has a deep understanding of the importance of promoting and protecting hospitality and tourism throughout our region and across the state. As a lifelong resident of the Florida Panhandle, Patronis puts Florida first. He is the perfect candidate to represent CD-1 in Washington, D.C.”

Read the full endorsement letter here.

About Jimmy Patronis: Florida Chief Financial Officer Jimmy Patronis is a fourth-generation Floridian, born and raised in Panama City. He and wife Katie are proud parents to two sons, Theo (13) and Johnny (11). Jimmy worked for years at Capt. Anderson’s, his family’s historic seafood restaurant in Panama City Beach, which has served generations of locals and Florida visitors. Jimmy started in the family restaurant filling ketchup bottles, having to earn his way to a leadership position. He earned his associate’s degree in restaurant management from Gulf Coast Community College and a bachelor’s degree in political science from the Florida State University. Jimmy is currently serving as Florida’s Chief Financial Officer and State Fire Marshal and has been working hard to accomplish great things during his time in office. So far, he has successfully fought to change the law to provide benefits for firefighters diagnosed with cancer, and mental health services for first responders who often experience trauma on the job. Read more about Jimmy here.

About FRLA: The Florida Restaurant and Lodging Association (FRLA) is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks, and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state, including the nation’s largest ProStart culinary program and the Hospitality & Tourism Management Program.

 

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Florida Restaurant and Lodging Association Names Hospitality Stars of the Industry at Annual Gala

~Hotelier, Supplier, and Restaurateur of the Year Icons Honored; Rare Lifetime Achievement Award Presented~

 

(L-R: Lifetime Achievement Award Winner Don Fox; Supplier of the Year Topher Jensen of Gas South; Restaurateur of the Year Horace Dawson; Hotelier of the Year Diane Schmidt)

 

CHARLOTTE HARBOR, FL – On Saturday evening, the Florida Restaurant and Lodging Association (FRLA) honored its 2024 Hospitality Stars of the Industry Hall of Fame Winners during an evening gala at the Sunseeker Resort. The 2025 FRLA Board Executive Committee and new Chairman of the Board, Nick Sarra of Destin, were also sworn in at the event.

“Recognizing the exceptional achievements of our Hospitality Stars of the Industry is a true honor,” said Carol Dover, President and CEO of the Florida Restaurant and Lodging Association. “The FRLA Hall of Fame celebrates distinguished leaders whose legacies have left an enduring mark on Florida’s vibrant hospitality landscape, and we are incredibly proud of the 2024 inductees. With more than 140 combined years of service, their unwavering commitment to excellence and innovation has not only elevated our industry but has set the standard that will continue to shape our industry for generations.”

 

2024 FRLA Hall of Fame Winners

 

Lifetime Achievement Award: Don Fox, Firehouse Subs (Retired), Jacksonville

Don M. Fox is an inspirational leader and engaged advocate with over 50 years in the restaurant industry. He has a proven track record in executive, operational, and staff roles, excelling in building critical franchisee-franchisor relationships. His accolades include the 2011 Operator of the Year from Nation’s Restaurant News and the 2013 Silver Plate Award from IFMA. In early 2024, he retired from day-to-day executive management. At Firehouse of America, LLC (2003–2023), Don served as President and CEO, guiding the brand to become one of America’s favorite restaurant chains with record sales of $1.1 billion in 2021, leading to its acquisition by Restaurant Brands International.

His earlier roles included Chief Operating Officer and Director of Franchise Compliance. Prior to Firehouse, he spent 23 years at Burger King Corporation, rising through various management positions. Don is also an accomplished author and public speaker, with over 250 engagements and several published works. He actively serves on various boards –including FRLA, for which he was Chairman in 2017– contributing to industry advancement and community initiatives at both the state and federal levels.

 

 

Supplier of the Year: Gas South – Topher Jensen, Gainesville

Gas South’s strives to be a Fuel for Good® by caring for customers and employees while uplifting communities. They are known for delivering exceptional value and service, while upholding strong values of integrity and accountability. Since 2006, Gas South has been the largest retail natural gas company in the Southeast, serving 470,000 plus customers. They donate 5% of all profits to help children in need, striving to make a positive impact every day.

Chris “Topher” Jensen is the Director of Commercial and Industrial Sales for Gas South, bringing 15 years of experience in the energy sector. He joined Gas South in 2020 through its merger with Infinite Energy where he spent a decade in various roles, including sales coordinator and commercial sales manager. In 2012, he founded the Infinite Olympics, an initiative that continues to thrive today. Previously, Topher worked in the hospitality industry and earned his bachelor’s degree from the University of Florida. He is active in FRLA’s Northeast Chapter and Chairs the state Marketing & Allied Member Council. Believing in hard work and a positive attitude, Topher has found success in both his professional and personal life. He has been married to his wife Suzanne for 16 years and they share a talented and funny 13-year-old son, Max.

 

 

 

 

 

 Restaurateur of the Year: Horace Dawson, Red Lobster (Retired), Orlando

Horace Dawson recently retired as CEO of Red Lobster, the world’s largest seafood restaurant chain, which has over 700 locations and nearly 35,000 employees. Prior to becoming CEO, he served as Executive Vice President and General Counsel from 2014 to 2023. Before joining Red Lobster, Horace was Vice President and Division General Counsel for Darden Restaurants, where he focused on litigation, employment, intellectual property, and more for over 11 years.

He also gained private practice experience at Akerman LLP, handling corporate and securities matters. From 1996 to 2001, he was VP of Business Affairs and General Counsel for Hard Rock Café International, overseeing rapid expansion from 37 to 104 restaurants and three hotels. His earlier career includes roles in the entertainment and corporate sectors for Telemundo and various New York law firms. Horace achieved his undergraduate, law, and Master of Business Administration degrees all from Harvard University, and has served on multiple boards, including FRLA, the National Restaurant Association, and the Boys and Girls Clubs of Central Florida.

 

 

 

 

 

Hotelier of the Year: Diane Schmidt, Ocean Properties, Key West

Diane Schmidt has over 50 years of experience in the hospitality industry, with nearly 35 years in Key West, FL. She began her career at the Miami International Airport Marriott and quickly rose to Director of Catering at the Omni International Hotel. In 1982, Diane moved to Key West and worked at the Casa Marina Resort, ultimately serving as General Manager of The Reach. After a successful tenure with Interstate Hotels Corporation, Diane became Senior Vice President of Sales and Revenue Management for Boykin Management Company, overseeing 16 properties across multiple states.

In 2006, she returned to Key West as General Manager of the Opal Key West Resort & Marina, a role she held for 17 years before semi-retiring along with her husband Mark. Active in her community, Diane serves on several boards, including the Florida Restaurant & Lodging Association and the Key West Chamber of Commerce. She has received numerous awards for her contributions to hospitality and community service.

 

 

 

 

 

 

 

About FRLA: The Florida Restaurant and Lodging Association is Florida’s premier non-profit hospitality industry trade association. Founded in 1946 as the Florida Restaurant Association, FRLA merged with the Florida Hotel and Motel Association in 2006. FRLA’s more than 10,000 members include independent hoteliers and restaurateurs, household name franchises, theme parks, and suppliers. The association’s mission is to protect, educate, and promote Florida’s nearly $112 billion hospitality industry which represents two million employees. Dedicated to safeguarding the needs of the membership, FRLA provides legislative advocacy to ensure the voices of its members are heard and their interests are protected. The association offers regulatory compliance and food safety training through Safe Staff® and FRLA’s subsidiary, RCS Training. The FRLA Educational Foundation provides industry-developed, career-building high school programs throughout the state.

FloridaCommerce Announces Federal Disaster Unemployment Assistance Application Deadline Extension for Hurricane Milton

Tallahassee, FL –  This week, Florida Commerce announced a deadline extension for Floridians impacted by Hurricane Milton to apply for Disaster Unemployment Assistance (DUA). The US Department of Labor (USDOL) determined that the DUA application period should be extended, pursuant to Federal law and guidance issued by USDOL. DUA is available to residents whose employment or self-employment was lost or interrupted as a direct result of Hurricane Milton and are not eligible for regular state or federal Reemployment Assistance benefits. Eligible Floridians whose employment or self-employment was lost or interrupted as a direct result of Hurricane Milton are encouraged to submit a claim at FloridaJobs.org .

DUA is available for weeks of unemployment beginning October 6, 2024, through April 12, 2025, as long as the individual’s unemployment continues to be a result of the disaster in the designated-disaster areas. The extended deadline to submit a claim for DUA benefits has been updated to be no later than January 7, 2025.

FloridaCommerce is accepting applications for DUA from residents and businesses in Brevard, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Miccosukee Indian Reservation, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, and Volusia Counties.

Additionally, work search reporting, waiting week, and Employ Florida registration requirements for Reemployment Assistance claims have been temporarily waived for Floridians impacted by Hurricane Milton in FEMA disaster-declared counties. By waiving these requirements, eligible Floridians will be able to quickly apply and receive Reemployment Assistance and Disaster Unemployment Assistance benefits.

DUA is available to those who are ineligible to receive federal or state Reemployment Assistance benefits and the individual meets one of the following requirements:

  • Is unemployed as a direct result of the major disaster;
  • Was scheduled to start employment but was unable to as a direct result of the major disaster;
  • Is unable to reach their job or self-employment location because the individual has to travel through an affected area and is prevented from doing so as a direct result of the major disaster;
  • Has become the primary breadwinner because the head of the household died as a direct result of the major disaster; or
  • Is unable to work because of an injury that was a direct result of the major disaster.

To file a claim, go to  www.FloridaJobs.org and select “File a Claim”, visit a local CareerSource Career Center , or call 1-800-385-3920. Customer service representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. For DUA claims information, call 1-833-FL-APPLY (1-833-352-7759) to speak with a representative.

A pplications filed after the deadline will be considered untimely and DUA benefits may be denied unless the individual provides good cause. Applicants must submit their Social Security number, check stubs, and documentation to support the claim that they were working or self-employed when the disaster occurred, or evidence substantiating they were unable to begin employment or self-employment due to the disaster. In some cases, additional documentation may be required. To receive DUA benefits, all required documentation must be submitted within 21 days from the date the DUA application is filed.

 

Florida Again Shatters Tourism Records; Posts Highest Visitation Numbers in State History in 2023 

TALLAHASSEE, Fla.—Today, Governor Ron DeSantis announced record-breaking visitation numbers in 2023. Tourists to Florida were found to have spent a record $131 billion in the state—an increase of 5% over 2022—in addition to $36.9 billion in local, state, and federal tax revenue. Florida remains the premier travel destination of the nation and the world.

“Florida can’t be beat,” said Governor Ron DeSantis. “I’m proud of this new record set for the state. Everyone loves the free state of Florida.”

“The numbers speak for themselves: Florida’s tourism industry is unmatched. Thanks to the Governor’s leadership, our state has surpassed expectations year after year,” said Dana Young, President and CEO of VISIT FLORIDA. “These incredible achievements reflect the dedication of our tourism partners and the unwavering appeal of Florida as the top destination in the world.”

Highlights from 2023 data include:

  • Florida’s tourism industry generated $127.7 billion in economic impact in 2023, a 5% increase over 2022.
  • Domestic visitors to Florida spent $116.1 billion, while international visitors contributed $14.9 billion, providing a $131 billion out-of-state spending stimulus to Florida’s economy.
  • For every dollar spent by a visitor, the Florida economy retained 97 cents, with 58 cents supporting worker salaries and 13 cents collected as state and local taxes.
  • Tourism contributed $36.9 billion in local, state, and federal taxes last year.
  • Visitors spent an average of $359 million per day in Florida.
  • Tourism was responsible for 9.5% of jobs in Florida, with the industry supporting 2.1 million jobs and providing $76.4 billion in wages and salaries to workers across the state.
  • In 2023, tourism supported around one in every seven private sector jobs. 
  • Tourism activity resulted in $1,910 in tax savings per household in Florida.
     Learn more here. 

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Donalds Bipartisan Bill To Expedite Disaster Relief For Fisheries Passes House With Broad Support

WASHINGTON – The U.S. House of Representatives has passed Donalds bill H.R. 5103 – “The Bipartisan Fishery Improvement to Streamline untimely regulatory Hurdles post Emergency Situation Act (FISHES) Act,” by voice vote.

“The Bipartisan FISHES Act” is broadly-supported, bipartisan legislation to improve the federal regulatory process associated with the allocation of fishery disaster relief. Specifically, this commonsense and solutions-oriented bill seeks to expedite the distribution of federal disaster relief following official fishery disaster declarations–which the State of Florida has requested seven times since 2012.

H.R. 5103 is the twenty-sixth piece of legislation sponsored by Congressman Byron Donalds (R-FL) that has passed the U.S. House of Representatives during the 118th Congress. The legislation has received the support of 160 endorsing entities including 107 organizations, and fifty-two members of the U.S. House of Representatives and the U.S. Senate. Senator Rick Scott (R-FL) is the sponsor of “The Bipartisan FISHES Act” Senate companion bill.

“Following Hurricane Ian, Southwest Florida’s seafood industry incurred catastrophic devastation and its impact still persists,” said Congressman Byron Donalds (R-FL). “Waterways are the lifeblood of our economy and our community. It has always been my commitment to advocate for the vitality of water—which ultimately benefits countless families, businesses, and the overall development of the Sunshine State. I am proud to receive the broad, bipartisan support of my colleagues on this critical proposal and look forward to its successful passage on the floor of the United States Senate.”

“During a time of natural disaster, time can often be the difference between life and death,” said House Committee on Natural Resources Chairman Bruce Westerman (R-AR). “For our nation’s fisheries, delays in disaster requests can cause catastrophic destruction to these vital resources and coastal communities. Today, we passed Congressman Donalds’ FISHES Act which will create timelines for disaster requests to ensure our fisheries can be supported when natural disasters strike. I’d like to thank Congressman Donalds for his leadership on this issue for all Americans.” 

Bill Support:

  • 107 Supporting Organizations:
    • Atlantic States Marine Fisheries Commission;  Gulf States Marine Fisheries Commission; Pacific States Marine Fisheries Commission; American Sportfishing Association; Association of Fish and Wildlife Agencies; Bonefish and Tarpon Trust; Sanibel-Captiva Conservation Foundation; FL Fish and Wildlife Conservation Commission; National Audubon Society; Captains for Clean Water; American Conservation Coalition Action; Angler Action Foundation; Marine Industries Association of SWFL and Tampa Bay; Gulf Shellfish Institute; Florida Guides Association; National Association of Charterboat Operators; Southern Offshore Fishing Association; Coastal Conservation Association; Center for Sportfishing Policy; The Nature Conservancy; International Game and Fish Association; Reef Life Foundation; Resource Development Council for Alaska; National Fisheries Institute; Florida Keys Commercial Fishermen’s Association; BoatU.S.; Fish is America; Panama City Boatman’s Association; Association of Marina Industries; Southeastern Fisheries Association; North Carolina Fisheries Association; Louisiana Shrimp Association; Gulf of Mexico Reef Fish Shareholders’ Alliance; Southern Shrimp Alliance; South Carolina Shrimpers Association; Diving Equipment and Marketing Association; Pontchartrain Conservancy; Florida Restaurant and Lodging Association; Everglades Trust; Marine Retailers Association of the Americas; Organized Fishermen of Florida; North Florida Marine Association; Marine Industries Association of Palm Beach County; Theodore Roosevelt Conservation Partnership; Marine Industries Association of the Treasure Coast; Charter Fishermans Association; Destin Charter Boat Association; Small Business & Entrepreneurship Council; Florida Stone Crab Association; Fishing Communities Coalition; Gulf Fisherman’s Association; Florida Commercial Watermen’s Conservation; Tampa Bay Beaches Chamber; Sanibel and Captiva Chamber of Commerce; United States Shrimpers Coalition; United Fishermen of Alaska; Maine Coast Fishermen’s Association; Cape Cod Commercial Fishermen’s Alliance; Alaska Longline Fishermen’s Association; Marine Industries Association of Florida; Golden State Salmon Association; Georgia Commercial Fisherman Association; National Marine Manufacturers Association; Audubon Florida; Ocean Conservancy; Conservancy of SWFL; Cypress Chapter Izaak Walton League of America; Bergeron Everglades Foundation; Oceana; Texas Shrimp Association; North Carolina Watermen United; Blue Water Fishermen’s Association; Alabama Commercial Fisherman Association; Wildlife Forever; Congressional Sportsmen’s Foundation; Florida Retail Federation; FL Shore & Beach Preservation Association; Florida Ocean Alliance; The Billfish Foundation; Virginia Restaurant, Lodging & Travel Association; Michigan Boating Industries Association; East Farm Commercial Fisheries Center of Rhode Island; Maine Lobstermen’s Association; Mote Marine Laboratory; Cordova District Fishermen United; Midwater Trawlers Cooperative; National Marine Distributors Association; Restore America’s Estuaries; Seafood Harvesters of America; Purse Seine Vessel Owners Association; Mississippi Commercial Fisheries United; American Bird Conservancy; Pacific Seafood Processors Association; Alaska Bering Sea Crabbers; Virginia Watermans Association; New England Young Fishermen’s Alliance; New England Fishermen’s Stewardship Association; Port Arthur Area Shrimpers’ Association; National Restaurant Association; Bass Anglers Sportsman Society (B.A.S.S.); Major League Fishing; American Shrimp Processers Association; Guy Harvey Foundation; Pacific Northwest Waterways Association; Oregon Trawl Commission; Massachusetts Lobstermen’s Association; and North American Marine Alliance
  • 48 Bipartisan House Cosponsors:
    • Representatives Mary Peltola (D-AK), Gus Bilirakis (R-FL), Jared Moskowitz (D-FL), Neal Dunn (R-FL), Troy Carter (D-LA), Troy Nehls (R-TX), Jimmy Panetta (D-CA), James Moylan (R-GU), Stacey Plaskett (D-VI), John Rutherford (R-FL), Daniel Webster (R-FL), Anna Paulina Luna (R-FL), Auma Amata Coleman Radewagen (R-AS), Brian Mast (R-FL), Clay Higgins (R-LA), Scott Franklin (R-FL), Glenn Grothmann (R-WI), Anthony D’Esposito (R-NY), Nick LaLota (R-NY), Jenniffer Gonzalez-Colon (R-PR), Randy Weber (R-TX), Nancy Mace (R-SC), Don Davis (D-NC), Russell Fry (R-SC), Jerry Carl (R-AL), Michael Waltz (R-FL), Jared Huffman (D-CA), Maria Elvira Salazar (R-FL), Seth Magaziner (D-RI), Greg Steube (R-FL), Josh Harder (D-CA), Brett Guthrie (R-KY), Salud Carbajal (D-CA), Tom Kean Jr. (R-NJ), Jim Costa (D-CA), Mike Lawler (R-NY), Dean Phillips (D-MN), Mario Diaz-Balart (R-FL), Sheila Cherfilus-McCormick (D-FL), Bill Posey (R-FL), Lois Frankel (D-FL), David Rouzer (R-NC), Kevin Mullin (D-CA), Laurel Lee (R-FL), Carlos Gimenez (R-FL), Claudia Tenney (R-NY), Vicente Gonzalez (D-TX), and Timothy Kennedy (D-NY) 

  • 4 Senate Supporters:
    • Senate-lead Sen. Rick Scott (R-FL); Senators Lisa Murkowski (R- AK), Marco Rubio (R-FL), and Dan Sullivan (R-AK)

More:

  • See full text of the Donalds FISHES Act HERE.
  • See Congress.gov bill profile of the Donalds FISHES Act HERE.
  • See Congress.gov bill profile of the Scott Senate companion HERE.
  • See Donalds-Scott Joint Op-Ed in Support of FISHES Act HERE.
  • See bill summary graphics of the Donalds FISHES Act below: