2019 ROSE Awards Honor Front Lines of Northeast Florida’s Hospitality

[Jacksonville, Fla] On Feb. 26, nearly 400 people gathered at the Hyatt Regency in Jacksonville for the Northeast Chapter of the Florida Restaurant and Lodging Association (FRLA) ROSE Awards. This event recognized the men and women on the front lines of hospitality in the region in 25 categories. Area hotels and restaurants nominated 116 individuals from more than 35 different companies to acknowledge those making a difference in Northeast Florida’s hospitality. Last night’s winners each received a trophy, gift cards from local businesses and recognition from both industry peers and industry leadership

“These incredible men and women represent just a small fraction of the outstanding hospitality employees in Northeast Florida,” said Nicole Chapman, Regional Director for FRLA and the event’s organizer. “The more than 40,000 hospitality workers in our region are what makes the biggest difference and keep guests coming back. We are thrilled to be able to honor them and their hard work at the 11th annual ROSE Awards.”

The 2019 ROSE Award winners are:


Administrative Assistant: Tiffany Ruiz, Hyatt Regency Jacksonville Riverfront
Allied Spotlight: Todd Walrath, Zenpura Pest Solutions
Banquets: Judy Haskins, DoubleTree Jacksonville Riverfront
Bartender / Mixologist: Mark Turner, Courtyard Jacksonville Butler Blvd
Behind the Scenes: Robin Anderson, Casa Monica Resort & Spa
Customer Service – Concierge, Recreation, Spa: Pius Alcindor, One Ocean Resort & Spa
Customer Service – Event Services: Nick Haralambou, Sight & Sound Productions
Customer Service – Tourism Ambassador: Kerry Weatherhead, Visit Jacksonville
Guest Service – Bed and Breakfast: Stephanie Cameron, Elizabeth Pointe Lodge
Guest Service – Front Desk, Full Service Hotel: Megan Rocco, Omni Jacksonville Hotel
Guest Service – Front Desk, Select Service Hotel: Bessie Alvarado, Courtyard St. Augustine I-95
Guest Service – Housekeeping, Full Service Hotel: Charlotte Jackson, Omni Jacksonville Hotel
Guest Service – Housekeeping, Select Service Hotel: Elizabeth Zuniga, Courtyard by Marriott Jacksonville Mayo Clinic/Beaches
Guest Service – Laundry: Natividad ‘Mary Lou’ Abadilla, Gate Hospitality – Ponte Vedra Inn & Club
Guest Service – Maintenance / Engineer: Timothy Blyden, Courtyard St. Augustine I-95
Guest Service – Security: Amanda Newman, The Ritz-Carlton, Amelia Island
Guest Service – Valet / Bell Attendant: John Hoot, Casa Monica Resort & Spa
Server – Restaurant, Hotel: Toni Perrone, Courtyard by Marriott Jacksonville Mayo Clinic/Beaches
Server – Restaurant, Casual Dining: Andrea Pathites, House of Leaf & Bean
Server – Restaurant, Fine Dining: Alyna Bellantoni, Casa Monica Resort & Spa
Restaurant – Quick Service: Alexandria Scott, HMS Host (Firehouse Subs)
Culinary Service – Chef / Cook: Matthew Sanchez, Sawgrass Marriott Golf Resort and Spa
Food & Beverage Support – Support: Erin Goodyear, Omni Jacksonville Hotel
Transportation – Airport, Ground & Water: Mark Pennington, East Coast Transportation
President’s Award: Karen Padgett, DoubleTree by Hilton Jacksonville Riverfront

For more information about the ROSE Awards, contact FRLA Northeast Chapter Regional Director Nicole Chapman at 904-574-2259 or nchapman@frla.org.