World-renowned Hospitality Leaders Share Industry Insights at FRLA’s Marketing + Operations Summit

(Fort Lauderdale, Fla.) The Florida Restaurant and Lodging Association (FRLA) is proud to present its annual Marketing + Operations Summit, scheduled for Wednesday, August 2 and Thursday, August 3 at the Fort Lauderdale Marriott Harbor Beach Resort & Spa. The two-day event is designed to spotlight hospitality industry leaders who have instituted best practices in their own companies and introduce innovative business trends to increase sales and customer satisfaction. Featured presenters from Union Square Hospitality Group, Technomic, Bloomin’ Brands, Coca-Cola, Duffy’s Sports Grill, Firehouse Subs, Marriott, Miller’s Ale House, Snagajob, Tijuana Flats, World of Beer and Wyndham will share marketing and operation tips and techniques on how to manage your restaurant or hotel more effectively.

“This is a unique opportunity for our colleagues in hospitality to engage with powerful industry leaders, learn innovative techniques and interact with creative suppliers. This Marketing + Operations Summit is a must-attend event, designed to help businesses keep their finger on the pulse of what’s hot in hospitality,” said Carol Dover, President and CEO of the FRLA.

For a full schedule of events, please click here. Media is invited to attend portions of the two-day event and asked to contact FRLA Press Secretary, Erin Power at or 407-432-6400 for confirmation.


Wednesday, August 2, 2017

10:00 AM – 5:00 PM       Registration + Information Desk Open

10:00 AM – 12:00 PM     Coffee + Networking

12:00 PM                         Lunch Begins

12:30 – 12:45 PM            Welcoming Remarks 

12:45 – 1:45 PM              Keynote Speaker: Erin Moran, Chief Culture Officer, Union Square Hospitality Group 

                                        “Creating a Corporate Culture That Loves to Innovate”

2:00 – 5:15 PM                Breakout Educational Sessions

5:30 – 6:45 PM                Hospitality Happy Hour

Thursday, August 3, 2017

8:00 AM – 12:00 PM        Registration + Information Desk Open

8:00 – 8:30 AM                Breakfast 

8:30 – 9:15 AM                Keynote Speaker: Jim Knight, Founder, Knight Speaker 

                                         “Hiring Rock Stars”                

9:30 AM – 12:00 PM        Breakout Educational Sessions

12:15 – 12:45 PM            Keynote Presentation: Align Public Strategies, Recording of Working Lunch Podcast


Joe Kefauver, Managing Partner, Align Public Strategies

Franklin Coley, Partner, Align Public Strategies

Sean Kelly, Host, Working Lunch


Lino Maldonado, VP of Operations for Gulf Region, Wyndham Vacation Rentals

Dave Reid, COO, World of Beer

Joe Kadow, EVP Chief Legal Officer, Bloomin’ Brand

12:45 – 1:15 PM             Wrap-up Summit + Closing Remark

View the detailed agenda, including details regarding the breakout sessions here.


Fort Lauderdale Marriott Harbor Beach Resort & Spa

3030 Holiday Drive

Fort Lauderdale, FL 33316


Pre-Registration: $199

At the Door: $22

Ticket price includes two lunches, breakfast, and hospitality happy-hour reception. Hotel accommodations not included. Seating is limited

For registration and additional information, please visit: To see photos from last year’s event please click here or to view a video, click here. Additionally, be sure to follow this event live on social media by searching for #FRLASummit.