How to Avoid Expensive ADA Website Accessibility Claims

In the past six months, there has been a dramatic surge in lawsuits brought in Miami Federal Court against retailers claiming that the company’s website violates the Americans with Disabilities Act (ADA). The plaintiff, often a visually impaired individual who uses the website with the aid of assistive technology, alleges he is being denied access to the business’s goods and services due to an inaccessible website. Because these lawsuits target traditional brick-and-mortar businesses that also have an online presence, retailers, hoteliers and suppliers are particularly vulnerable. This presentation will discuss proactive steps businesses can take to avoid such claims and at the same time reach more disabled customers through their websites.

Learn from our experienced panelists, Nicole Sieb Smith and Jacey Kaps, attorneys from FRLA member firm, Rumberger Kirk & Caldwell, what these claims mean for your business and how to minimize your exposure to costly litigation.