Join FRLA Treasure Coast on February 6th at Dave & Buster’s Port St. Lucie. Come for the networking, stay for the fun! We look forward to a great evening with happy hour and hors d’oeuvres in a laid back and engaging atmosphere! Please Bring Your Business Card for Two Free Drinks (Beer/Wine) & Hors d’oeuvres.
Members: $25
Future Members: $40
Advanced registration is required! Deadline to register: February 3, 2025
For questions call Jodi Cross, 561-410-0035 or [email protected]

Join the FRLA Palm Beach Chapter for EATS – Education, Agriculture, Together, Showcase! Taking place on January 17, 2025, this event brings together area farmers, top local chefs, and culinary students for an evening of culinary delights benefitting local students and future hospitality employees. Indulge in homegrown goods, fresh produce, and some fresh air in the open-air garden of the West Palm Beach Hilton. You don’t want to miss this fabulous dinner and education fundraiser!
Purchase your tickets today!
Individual Tickets:
Member: $100
Non-Members: $125
Help support these outstanding students and future hospitality professionals by becoming a sponsor!
Sponsorship Opportunities:
For more information on sponsorship opportunities, contact FRLA Palm Beach Regional Director Jodi Cross at [email protected]
Thank you to our Sponsor:

This event has SOLD OUT! We look forward to celebrating on February 18, 2025!
16th Annual Northeast ROSE Awards
• February 18, 2025 •
Renaissance Resort at World Golf Village
Join us for the 16th year of celebrating front line staff, February 18, 2025 at the Renaissance Resort at World Golf Village. The ROSE (Recognition of Service Excellence) Awards recognizes Northeast Florida front line hospitality employees who demonstrate excellent customer service. These industry champions showcase the region’s commitment to creating an extraordinary visitor experience.
Tuesday, February 18, 2025
Renaissance Resort at World Golf Village
500 S. Legacy Trail St. Augustine, FL 32092
5:30 – 6:15 PM Registration/Cocktail Hour
6:15 – 8:30 PM Dinner/Award Program
Dress: Business/Cocktail
Member Cost:
$80 / Person
$600 / Table of 8
$65 Previous ROSE Award Winner
Future Member Cost:
$90 / Person
$700 / Table of 8
(This event has sold out! If you have additional questions, please contact Nicole at [email protected])
INTERESTED IN BECOMING A SPONSOR FOR THE 2025 ROSE AWARDS? LEARN MORE HERE.

JANUARY 9-11, 2025
SUNSEEKER RESORT, PORT CHARLOTTE, FL.
FRLA board members, chapter presidents and representatives, past State chairmen and chairwomen, and at-large directors from large and small national restaurant and hotel chains and top independents gather for committee meetings, legislative updates, and panel discussions.
REGISTRATION
*Registration is now closed. Please contact Ashley Gholston at [email protected] for more information.
ACCOMODATIONS
Sunseeker Resort
5500 Sunseeker Way, Port Charlotte, FL. 33980
*The room block is now closed. Please contact Ashley Gholston at [email protected] for more information.
AGENDA
CLICK HERE FOR FULL AGENDA
QUESTIONS? CONTACT:
Ashley Gholston, Director of Industry Relations & Corporate Events- [email protected]
Ashley Jackson, Director of Membership Marketing- [email protected]
Housekeeping is a key to guest satisfaction and great reviews. The labor shortage and strong visitor demand have made it especially hard for you to keep up, recruit and train your staff, and promote a good work culture and high morale at your business. Your Florida Inns Board has listened, and we are developing a virtual educational session to focus on this topic.
We are bringing to you a two-part program to focus on trainings for managers and housekeepers.
February 23, 2022 1 P.M.
The program will be presented by Ms. Gisele Canova, Instructor and Internships Coordinator, UCF Rosen College of Hospitality Management. Gisele has experience in housekeeping in both small and large properties including Orient Express Hotels, Hilton and Disney properties ranging from vacation villas to deluxe resorts. She also managed a 20-room bed and breakfast in Rio de Janeiro, Brazil.
Audience: B&B Managers and Hotel Managers
We will also discuss recruitment and retention, creating a welcoming and satisfying workplace, including providing feedback and staff recognition.
Including:
- Distinguish between management and leadership.
- Develop recruitment and retention strategies (payscale, training bonus, referrals).
- Apply leadership techniques to create a welcoming and satisfying workplace (including recognition, coaching and feedback).
- Develop your team to provide lasting memories for the guest
March 2, 2022, at 1 p.m.
Audience: Housekeepers
Workflow strategies for cleaning guestrooms to maximize efficiency and minimize cleaning time. We will also discuss best safety and guest services practices.
Including:
- Understand the importance of housekeeping, the impact it has on guests, and the intrinsic meaningfulness and satisfaction derived from housekeeping work.
- Recognize housekeeping’s most critical safety areas and apply safety techniques.
- Apply an efficient workflow strategy for cleaning guestrooms
REGISTER NOW!
These programs will be recorded so you can reference and share with your staff as needed.
And most importantly, we want to hear from each of you! After the presentations from UCF, we will open the meeting to hear from ALL members on your best practices what is working for you, what new tips can you share on recruiting, retention, or housekeeping efficiency tips.