| Workplace Violence Prevention: De-escalation Strategies That Work |
Wednesday, June 17, 2026
10:00-11:00AM Pacific | 1:00-2:00PM Eastern
| Workplace violence is a widespread safety issue that affects every industry. Workplace violence is not just physical attacks, but also threats, harassment, intimidation, and disruptive behavior. This engaging webinar will provide participants with a clear understanding of how situations escalate—and more importantly, how to de-escalate them safely. Designed for professionals across many industries including education, healthcare, hospitality, manufacturing, and food & beverage, this session delivers practical tools and information that can be immediately applied in real-world situations.
Join our featured speaker, Dr. Michelle R. Holcomb, PhD, LPC-S, a recognized expert in trauma-informed care, crisis response, and behavioral intervention, as she provides insights on how to identify early warning signs, respond to high-risk situations, and implement techniques to protect lives and reduce risk.
This session covers:
- What constitutes workplace violence
- Workplace violence trends and statistics
- How and why situations escalate
- Core de-escalation principles and practical de-escalation techniques
Who should attend this training?
Safety and security professionals, HR leaders, supervisors, managers, and employees across all industries seeking to enhance workplace safety and emergency response.
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CLICK HERE TO REGISTER
Hosted by: Zenith
Hospitality employees face unique workplace safety risks every day, and even one preventable injury can impact your team, operations, and bottom line.
Join FRLA’s endorsed workers’ compensation provider, Zenith Insurance, for the second webinar of a practical two-part webinar series designed specifically for hospitality employers. Learn how to reduce workplace injuries, create a safer work environment, and lower workers’ compensation costs through proven prevention strategies and industry best practices.
Tuesday July 21, 2026 at 9:30 AM
Webinar 2: Top Hospitality Employee Injury Trends and Prevention Best Practices
This webinar introduces employers to Best Practices that will help them prevent the most common and costly hospitality employee workplace injuries and lower their company’s workers’ compensation costs.
Webinar attendees will learn:
- The costliest employee injuries by nature of incident
- How to prevent those employee incidents
- Managing workers’ compensation claims that do occur
Whether you’re an owner, general manager, HR professional, or department leader, this series will provide actionable tools you can implement immediately to create a safer workplace and reduce costly claims.
These webinars are presented by Andy Tatum, M.A., ARM, Vice President, Southern Area Safety & Health, Zenith Insurance Company.
Hospitality employees face unique workplace safety risks every day, and even one preventable injury can impact your team, operations, and bottom line.
Join FRLA’s endorsed workers’ compensation provider, Zenith Insurance, for a practical two-part webinar series designed specifically for hospitality employers. Learn how to reduce workplace injuries, create a safer work environment, and lower workers’ compensation costs through proven prevention strategies and industry best practices.
Tuesday July 7, 2026 at 9:30 AM
Webinar 1: Preventing Employee Falls and Lowering Workers’ Compensation Costs in Hospitality Workplaces
Slips, trips, and falls remain the #1 workers’ compensation claim in the hospitality industry. Discover common causes, risk factors, and simple steps you can take to prevent injuries and protect your employees.
Tuesday July 21, 2026 at 9:30 AM
Webinar 2: Top Hospitality Employee Injury Trends and Prevention Best Practices
This webinar introduces employers to Best Practices that will help them prevent the most common and costly hospitality employee workplace injuries and lower their company’s workers’ compensation costs.
Webinar attendees will learn:
- The costliest employee injuries by nature of incident
- How to prevent those employee incidents
- Managing workers’ compensation claims that do occur
Whether you’re an owner, general manager, HR professional, or department leader, this series will provide actionable tools you can implement immediately to create a safer workplace and reduce costly claims.
These webinars are presented by Andy Tatum, M.A., ARM, Vice President, Southern Area Safety & Health, Zenith Insurance Company.
Keep linens bright. Keep water clear. Keep guests coming back.
Wednesday, April 29 at 9:00 am CT/ 10:00 am ET
In hospitality, the details aren’t just details-they’re what guests remember most. From the whiteness and softness of their sheets to the clarity of the water in your pool, every touchpoint shapes the experience that keeps guests coming back (and leaving positive reviews). During this 30-minute webinar, you’ll learn:
How Laundry Quality Impacts Guest Satisfaction
- Why soft, fresh linens are one of the top contributors to positive guest reviews.
- Simple operational changes and chemistry insights that can help 95% of linens come out clean on the first wash.
How Well Managed Pools Protect Your Brand
- The keys to perfect pool performance: circulation, filtration, and chemistry.
- What today’s travelers expect when it comes to water clarity, safety, and the overall pool experience.
Our experts will share real-world insights, practical tips, and the science-based approaches leading properties use to elevate guest satisfaction while saving on labor, linen replacement, and pool operational costs.
CLICK HERE TO REGISTER
Hosted by:
BMI presents an engaging, operator-focused session designed to help restaurant owners and operators confidently navigate music licensing. Learn how background and live music are regulated and how music helps set the right tone in your establishment.
Discover smart, practical strategies to stay compliant while simultaneously maximizing the financial benefits of music in your establishment. This session will provide you with actionable insights that can enhance your customer experience and ultimately boost your revenue. You’ll also have the opportunity to ask questions ensuring you leave with a comprehensive understanding of how to make music work for your business.
Speaker: Jessica Frost, AVP Customer Experience & Engagement, BMI
VIEW RECORDING HERE!
In 2026, fresh and timely content is the key to staying visible on Search. Whether you’re promoting a live performance, highlighting a seasonal offer, or simply sharing what’s happening at your business this weekend, Google Posts are an effective tool for real-time engagement.
Join us for a 30-minute introductory workshop on February 25th 9am PT/ 12pm ET, where we’ll show you how to use the newly updated Google Posts tool to keep your customers in the loop on timely events, offers and updates.
What to expect:
- A beginner-friendly breakdown of the Google Posts tool
- Best practices for effective posts
- Live Build: We’ll create and publish a post together in real-time
- Plenty of time for questions during our live Q&A
REGISTER HERE!
Attention winter-season hospitality employers! You are invited to join FRLA partner, Pabian Law, for their annual H-2B visa planning webinar, designed to help you prepare for what lies ahead with your winter 2026–2027 H-2B visa petitions. Attorney Keith Pabian will share practical guidance, timely insights, and strategic planning tips to help you navigate the H-2B visa process with confidence—particularly in light of increasing demand and the growing likelihood that the H-2B numerical cap will be reached for October 1st start dates. The webinar will also address the impact on the hospitality industry of recent terminations of humanitarian programs, including Temporary Protected Status (TPS), and what these changes may mean for your workforce planning. This webinar is essential for winter-season properties—those busier in the fall, winter, and spring than in the summer—who are considering H-2B visas as a staffing solution and want to ensure they are fully prepared for the upcoming season. With work beginning as early as mid-March, attending this webinar will help you hit the ground running and stay ahead of critical deadlines.
REGISTER HERE!
If you have any questions please contact Carly Eglin at [email protected].
