Jade Gordon presents Energy Bus: Driver of Positive Change

Aloft Jacksonville Tapestry Park 4812 Deer Lake Dr W, Jacksonville, FL, United States

Transform front line managers into positive leaders who drive growth and positive change throughout your organization. Driver of Positive Change is an interactive program that gives your team members the necessary tools and teachings to change from being task-driven managers to growth-driven people leaders. Bring your team members for a motivational morning to build trust, Read More

Qualities of a Leader: A conversation with two state-wide hospitality leaders

The Ritz-Carlton, Amelia Island 4750 Amelia Island Pkwy, Fernandina Beach, FL, United States

Please join the Amelia Island CVB and the Florida Restaurant & Lodging Association Northeast Chapter  for our annual Qualities of a Leader discussion. This informative discussion will be moderated by Bradley Bean, Fernandina Beach City Commissioner. Commissioner Bean will be talking with Greg Cook, General Manager at The Ritz-Carlton, Amelia Island and Chair of VISIT Read More

Northeast Bust A Clay

Jacksonville Clay Target Sports 12125 New Berlin Rd, Jacksonville, FL, United States

Join FRLA Northeast for Bust a Clay for a sporting clay tournament on Monday, December 5! Join us for this exciting fundraiser for the FRLA Northeast Chapter with funds supporting hospitality education and our advocacy efforts. FRLA supports sixteen Northeast area High Schools that have a ProStart Culinary Training program, training the future chefs of Read More

Northeast Board of Director Installation and Mixer

The Lodge & Club 607 Ponte Vedra Blvd, Ponte Vedra Beach, FL, United States

Please join your FRLA Northeast Chapter as we mix and mingle to kick off 2023! Join us to kick of the new year and our 2023 Board with a special reception and networking event. We will highlight chapter updates for 2023 and along with a casual reception to mix and mingle. The event will begin Read More

THE PLAYERS Update From Jared Rice

TPC Sawgrass 110 Championship Way, Ponte Vedra Beach, FL, United States

Please join FRLA Northeast Chapter, Florida’s First Coast of Golf, St. Augustine Visitors & Convention Bureau, and Visit Jacksonville for the annual THE PLAYERS update. We will hear from Jared Rice Senior Vice President & Executive Director for THE PLAYERS about what they are planning and expecting for the 2023 tournament that will be held Read More

Northeast ROSE Awards

Renaissance Resort at World Golf Village 500 S Legacy Trail, St Augustine, FL, United States

Join the FRLA Northeast Chapter to celebrate the 14th Annual ROSE Awards! Please join the Florida Restaurant & Lodging Association (FRLA) Northeast Chapter at the Recognition of Services Excellence (ROSE) Awards as we recognize Northeast Florida front line hospitality employees who demonstrate excellent customer service. These industry champions showcase the region's commitment to creating an extraordinary visitor Read More

Northeast – Productive Communication: Team Building and Retention

Culhane's Irish Pub and Restaurant 9720 Deer Lake Ct, Jacksonville, FL, United States

Bring your team and join us while engaging in this FREE high energy, interactive workshop focusing on team building and retention. By completing an in-person assessment, you and your co-workers will gain a heightened self-awareness of your individual communication techniques, as well as a better understanding of others. Come ready to have some fun and Read More

Northeast – Elevating Customer Service Workshop

Blue Bamboo Canton Bistro 10110 San Jose Boulevard, Jacksonville

Join us for this FREE interactive workshop to discuss the state of our customer service skills and how we can improve our service to guests. During the workshop, we will highlight how customer service has changed since the Pandemic, how we define customer service, share expectations from guests, and brainstorm on how we can improve Read More

Northeast – Northeast Florida Hospitality Outlook

Embassy Suites Jacksonville Baymeadows 9300 Baymeadows Road, Jacksonville, FL, United States

Coming off a week of National Travel & Tourism celebrations, join FRLA for our free annual Northeast Florida Tourism Outlook! Florida has seen record-breaking visitor numbers. Florida's tourism industry was responsible for welcoming 137.6 million visitors in 2022, the highest number of visitors in the state’s history. This represents a 12.9% increase over 2021 and Read More

Northeast – Monthly Educational Meeting

Hilton Garden Inn Jacksonville JTB/Deerwood Park 9745 Gate Pkwy N, Jacksonville, FL, United States

Join the FRLA Northeast Chapter for our monthly educational meeting. As we continue to recruit to bring staffing levels back, our industry looks to grow our managers into leaders. We will interview a panel of industry leaders who will share their experience and ideas. Following the discussion, we will break into small groups with panel Read More

Northeast Chapter – Food Safety Workshop

Prati Italia 4972 Big Island Drive, Jacksonville, FL, United States

Join the Northeast Chapter for a workshop on Food Safety. This program will keep you up to date with the latest information on regulations. Expand your knowledge and ensure the safety of your food establishment by attending this informative workshop. Don’t miss out. Event Details:  Wednesday, August 23, 2023 | 9:00 a.m. - 10:30 a.m. Read More

Northeast Chapter – Qualities of a Leader w/ Chair Horne

The Lodge & Club 607 Ponte Vedra Blvd, Ponte Vedra Beach, FL, United States

Join the FRLA Northeast Chapter for our annual Qualities of a Leader discussion. Each year our chapter hosts this intimate discussion with the FRLA State Board of Directors Chair to learn about their steps to success and have a chance to ask questions. This year we are thrilled to have John Horne joining us, owner Read More

5 Things You Should Be Doing on Social Media as a Restaurant or Hotel

Culhane's Irish Pub & Restaurant 9720 Deer Lake Court, Jacksonville, FL, United States

Social Media is a HUGE part of marketing your restaurant and hotel. Join the FRLA Northeast Chapter to learn about the top 5 things you SHOULD be doing to keep your business on top of the social scroll. Social Beans co-founders Grace Stoyshich and Rachel Harris will dive into social media and provide tips on how to maximize Read More

Northeast Chapter – Bust a Clay

Jacksonville Clay Target Sports 12125 New Berlin Rd, Jacksonville, FL, United States

Ready, Set, Aim! Join the FRLA Northeast Chapter for the annual Bust a Clay tournament on December 4, 2023. This event raises funds to support the FRLA Northeast Chapter to assist the sixteen Northeast area High Schools that have a ProStart Culinary Training program, training the future chefs of our industry and raising funds for Read More

Northeast – Annual THE PLAYERS Championship & Golf Tourism Update

Sawgrass Marriott 1000 Tournament Players Club Blvd, Ponte Vedra Beach, United States

Please join the FRLA Northeast Chapter for our annual THE PLAYERS Championship & Golf Tourism Update. We will hear from Lee Smith, Executive Director of THE PLAYERS Championship, about what they are planning and expecting for the 2024 tournament that will be held March 12-17, 2024. David Reese with Florida’s First Coast of Golf will Read More

Northeast Chapter – 2024 Board of Directors Installation & Mixer

Burrito Gallery Brooklyn Station 90 Riverside Ave #601, Jacksonville, Florida, United States

Please join your FRLA Northeast Chapter as we mix and mingle to kick off 2024! Join us to kick off the new year, mix and mingle with our 2024 Board of Directors. We will highlight chapter updates for 2024 along with a casual networking reception. The event will begin with the 2024 Board Installation ceremony. Read More

Northeast Chapter – 15th Annual ROSE Awards

Renaissance Resort at World Golf Village 500 S Legacy Trail, St Augustine, FL, United States

Join the FRLA Northeast Chapter to celebrate the 15th Annual ROSE Awards! Please join the Florida Restaurant & Lodging Association (FRLA) Northeast Chapter at the Recognition of Service Excellence (ROSE) Awards as we recognize Northeast Florida frontline hospitality employees who demonstrate excellent customer service. These industry champions showcase the region's commitment to creating an extraordinary Read More

Northeast Chapter – Hiring and Engaging Gen Z Panel

Burrito Gallery Town Center 5016 Gate Parkway, Jacksonville, United States

Unlocking Success: Hiring and Engaging Generation Z in the Hospitality Industry Join the FRLA Northeast Chapter for a thought-provoking panel discussion on the challenges and opportunities of recruiting the younger generation - hiring of Generation Z. Our expert panelists will share insights on digital recruitment, fostering an inclusive culture, and adapting to Gen Z's expectations. Read More

Northeast Florida – 80/20 Rule Presentation & Discussion

Blue Bamboo 3820 Southside Blvd, Jacksonville, FL, United States

Join the FRLA Northeast FL Chapter for an essential dive into the 80/20 rule and learn how to ensure compliance for documenting your staff's hours. Protect your business from audits and potential lawsuits by former employees. We're hearing from members that they are being served with lawsuits from former staff alleging non-compliance with the ruling. Read More

Northeast Florida Hospitality Outlook

Hyatt Regency Jacksonville Riverfront 225 East Coastline Drive, Jacksonville, FL, United States

Join FRLA in celebrating National Travel & Tourism Week at our annual Northeast Florida Tourism Outlook! Florida’s tourism industry is a leading economic engine in Florida, welcoming an estimated 135.0 million visitors in 2023. While this is a slight decrease (1.7%) from the 2022 post-pandemic highs, it is a 3% increase from 2019.  For every Read More

Northeast – Navigating Challenges: Dealing with Difficult Customers in Hospitality

Courtyard Jacksonville I-295/East Beltway 9815 Lantern Street, Jacksonville, United States

Join the FRLA Northeast Chapter for a panel discussion, "Navigating Challenges: Dealing with Difficult Customers in Hospitality". We are hosting a compelling panel discussion focused on a critical aspect of the hospitality industry: effectively managing difficult customers. Discussion Highlights: Insights into common challenges faced by hospitality professionals in dealing with difficult customers. Strategies for effective communication Read More

Northeast – Build and Motivate Your Team to Greatness by Overcoming the Fears of Dysfunctional Behaviors

Culhane's Irish Pub Southside 9720 Deer Lake Ct., Jacksonville, United States

• FRLA Northeast Chapter Workshop • "Build and Motivate Your Team to Greatness by Overcoming the Fears of Dysfunctional Behaviors" Wednesday, July 31, 2024 9:00 - 10:30 AM Culhane's Irish Pub Southside 9720 Deer Lake Ct. Jacksonville, FL Join the FRLA Central Florida Chapter for an insightful workshop based on Patrick Lencioni’s groundbreaking book, “The Read More

Summit

Seminole Hard Rock Hotel & Casino - Hollywood, FL 1 Seminole Way, Davie, FL, United States

FRLA’s Summit is back for our 11th annual premier Florida hospitality event. We are thrilled to partner with Results Thru Strategy, a diverse group of entrepreneurial and executive-level hospitality experts, for the fourth year in a row. Bringing you leading industry trends, best practices, top-notch speakers and unparalleled networking, we’ve made sure there’s a seat for everyone at our table.

Join Florida’s most influential hospitality professionals and top-level executives and expect to see powerful players such as Coca-Cola, MillerCoors, Marriott, Disney, Firehouse Subs, Sonny’s BBQ, Tony Roma’s, Loews Hotels, The Ritz-Carlton, Wyndham Vacation Rentals, Tijuana Flats, Bloomin’ Brands and many more.

Northeast – An Exclusive Presentation with Florida DBPR Secretary Melanie Griffin

One Ocean Resort & Spa 1 Ocean Blvd, Atlantic Beach, FL, United States

Join the FRLA Northeast Chapter for an exclusive presentation featuring Florida DBPR Secretary, Melanie Griffin. Secretary Griffin will be sharing valuable insights on the licensing, regulation, and inspection processes that govern restaurants and hotels in the State of Florida. Her discourse will shed light on the office’s innovative strategies to streamline and modernize its operations. Read More

Northeast – Qualities of a Leader

Aloft Jacksonville Tapestry Park 4812 Deer Lake Dr W, Jacksonville, FL, United States

Join the FRLA Northeast Chapter for our annual Qualities of a Leader discussion.  Don't miss this inspiring presentation on September 17, 2024 at Aloft Jacksonville Tapestry Park!  Each year the Northeast Chapter hosts this intimate discussion with a leader in the hospitality industry to learn about their steps to success and have a chance to Read More

Northeast – The Synergy of AI and Social Media for Hotels and Restaurants

Culhane's Irish Pub Southside 9720 Deer Lake Ct., Jacksonville, United States

The Synergy of AI and Social Media for Hotels and Restaurants Presented by: Grace Stoyshich and Rachel Harris, Social Beans Creative Agency Wednesday, September 25, 2024 9:00 AM - 10:30 AM Culhane's Irish Pub Southside 9720 Deer Lake Ct. Jacksonville, FL Join the FRLA Northeast Chapter on September 25th as we dive into Synergy of Read More