Sip into summer and join the Northeast Chapter of the Florida Restaurant and Lodging Association at one of the region’s best distilleries, Manifest Distilling. Learn about the distillery’s core product line up consisting of non-GMO Potato Vodka and Florida Citrus Vodka, organic Gin, organic barreled Gin, organic Rye Whiskey and 100% Rye Whiskey. Tour the Read More
Crime & Safety Expert, Ken Jefferson will be facilitating active shooter preparedness and hotel and restaurant safety training. You and your staff will learn what to do, what not to do, how to be prepared and what to look out for. As we have many new staff members new to our industry and businesses let’s Read More
As the labor market continues to be a struggle for the hospitality industry, what steps are we taking to recruit our future employees? The hospitality industry is fun, has room for growth and is a wonderful career. How do we grow interest in our jobs? How do we convey that future employment in the hospitality Read More
POSTPONED We are postponing the FRLA Northeast Restaurant Trends meeting that is scheduled for Tuesday, September 26 to allow businesses and individuals to prepare for the potential impacts of the storm. Join FRLA Northeast Chapter to dive into current Restaurant Trends. During this jam-packed morning we will share details on a few hot topics and Read More
Transform front line managers into positive leaders who drive growth and positive change throughout your organization. Driver of Positive Change is an interactive program that gives your team members the necessary tools and teachings to change from being task-driven managers to growth-driven people leaders. Bring your team members for a motivational morning to build trust, Read More
Please join the Amelia Island CVB and the Florida Restaurant & Lodging Association Northeast Chapter for our annual Qualities of a Leader discussion. This informative discussion will be moderated by Bradley Bean, Fernandina Beach City Commissioner. Commissioner Bean will be talking with Greg Cook, General Manager at The Ritz-Carlton, Amelia Island and Chair of VISIT Read More
Join FRLA Northeast for Bust a Clay for a sporting clay tournament on Monday, December 5! Join us for this exciting fundraiser for the FRLA Northeast Chapter with funds supporting hospitality education and our advocacy efforts. FRLA supports sixteen Northeast area High Schools that have a ProStart Culinary Training program, training the future chefs of Read More
Please join your FRLA Northeast Chapter as we mix and mingle to kick off 2023! Join us to kick of the new year and our 2023 Board with a special reception and networking event. We will highlight chapter updates for 2023 and along with a casual reception to mix and mingle. The event will begin Read More
Please join FRLA Northeast Chapter, Florida’s First Coast of Golf, St. Augustine Visitors & Convention Bureau, and Visit Jacksonville for the annual THE PLAYERS update. We will hear from Jared Rice Senior Vice President & Executive Director for THE PLAYERS about what they are planning and expecting for the 2023 tournament that will be held Read More
Join the FRLA Northeast Chapter to celebrate the 14th Annual ROSE Awards! Please join the Florida Restaurant & Lodging Association (FRLA) Northeast Chapter at the Recognition of Services Excellence (ROSE) Awards as we recognize Northeast Florida front line hospitality employees who demonstrate excellent customer service. These industry champions showcase the region's commitment to creating an extraordinary visitor Read More
Bring your team and join us while engaging in this FREE high energy, interactive workshop focusing on team building and retention. By completing an in-person assessment, you and your co-workers will gain a heightened self-awareness of your individual communication techniques, as well as a better understanding of others. Come ready to have some fun and Read More
Join us for this FREE interactive workshop to discuss the state of our customer service skills and how we can improve our service to guests. During the workshop, we will highlight how customer service has changed since the Pandemic, how we define customer service, share expectations from guests, and brainstorm on how we can improve Read More
Coming off a week of National Travel & Tourism celebrations, join FRLA for our free annual Northeast Florida Tourism Outlook! Florida has seen record-breaking visitor numbers. Florida's tourism industry was responsible for welcoming 137.6 million visitors in 2022, the highest number of visitors in the state’s history. This represents a 12.9% increase over 2021 and Read More
Join the FRLA Northeast Chapter for our monthly educational meeting. As we continue to recruit to bring staffing levels back, our industry looks to grow our managers into leaders. We will interview a panel of industry leaders who will share their experience and ideas. Following the discussion, we will break into small groups with panel Read More
Join the Northeast Chapter for a workshop on Food Safety. This program will keep you up to date with the latest information on regulations. Expand your knowledge and ensure the safety of your food establishment by attending this informative workshop. Don’t miss out. Event Details: Wednesday, August 23, 2023 | 9:00 a.m. - 10:30 a.m. Read More
Join the FRLA Northeast Chapter for our annual Qualities of a Leader discussion. Each year our chapter hosts this intimate discussion with the FRLA State Board of Directors Chair to learn about their steps to success and have a chance to ask questions. This year we are thrilled to have John Horne joining us, owner Read More
Social Media is a HUGE part of marketing your restaurant and hotel. Join the FRLA Northeast Chapter to learn about the top 5 things you SHOULD be doing to keep your business on top of the social scroll. Social Beans co-founders Grace Stoyshich and Rachel Harris will dive into social media and provide tips on how to maximize Read More
Ready, Set, Aim! Join the FRLA Northeast Chapter for the annual Bust a Clay tournament on December 4, 2023. This event raises funds to support the FRLA Northeast Chapter to assist the sixteen Northeast area High Schools that have a ProStart Culinary Training program, training the future chefs of our industry and raising funds for Read More
Please join the FRLA Northeast Chapter for our annual THE PLAYERS Championship & Golf Tourism Update. We will hear from Lee Smith, Executive Director of THE PLAYERS Championship, about what they are planning and expecting for the 2024 tournament that will be held March 12-17, 2024. David Reese with Florida’s First Coast of Golf will Read More
Please join your FRLA Northeast Chapter as we mix and mingle to kick off 2024! Join us to kick off the new year, mix and mingle with our 2024 Board of Directors. We will highlight chapter updates for 2024 along with a casual networking reception. The event will begin with the 2024 Board Installation ceremony. Read More
Join the FRLA Northeast Chapter to celebrate the 15th Annual ROSE Awards! Please join the Florida Restaurant & Lodging Association (FRLA) Northeast Chapter at the Recognition of Service Excellence (ROSE) Awards as we recognize Northeast Florida frontline hospitality employees who demonstrate excellent customer service. These industry champions showcase the region's commitment to creating an extraordinary Read More
Unlocking Success: Hiring and Engaging Generation Z in the Hospitality Industry Join the FRLA Northeast Chapter for a thought-provoking panel discussion on the challenges and opportunities of recruiting the younger generation - hiring of Generation Z. Our expert panelists will share insights on digital recruitment, fostering an inclusive culture, and adapting to Gen Z's expectations. Read More
Join the FRLA Northeast FL Chapter for an essential dive into the 80/20 rule and learn how to ensure compliance for documenting your staff's hours. Protect your business from audits and potential lawsuits by former employees. We're hearing from members that they are being served with lawsuits from former staff alleging non-compliance with the ruling. Read More
Join FRLA in celebrating National Travel & Tourism Week at our annual Northeast Florida Tourism Outlook! Florida’s tourism industry is a leading economic engine in Florida, welcoming an estimated 135.0 million visitors in 2023. While this is a slight decrease (1.7%) from the 2022 post-pandemic highs, it is a 3% increase from 2019. For every Read More
Join the FRLA Northeast Chapter for a panel discussion, "Navigating Challenges: Dealing with Difficult Customers in Hospitality". We are hosting a compelling panel discussion focused on a critical aspect of the hospitality industry: effectively managing difficult customers. Discussion Highlights: Insights into common challenges faced by hospitality professionals in dealing with difficult customers. Strategies for effective communication Read More
