Ambiance is an important part of the overall guest experience, and music is a foundational element of ambiance. Does the music in your establishments reflect your brand image? Does it enhance the guest experience or detract from it? How does it impact your employees and their work experience? How do you know if your music is compliant with copyright laws? Having music is not enough-It is important to get it right, and keep it legal. DIRECTV & BMI will share some tips, best practices, and also clarify what music licenses are needed, and when.

As CBD and hemp-infused products make their way onto menus and behind bars, hospitality operators face unique challenges and opportunities. From infused cocktails and wellness menus to retail offerings, understanding risk management and compliance implications is critical.

Your website is often the first point of contact and interaction that guests have with your business.  Ensure it is not only welcoming but also accessible to all and meets legal requirements. In this presentation, we’ll break down what the Americans with Disabilities Act (ADA) requires for websites, what legal risks noncompliance can create, why hospitality businesses are increasingly being targeted with lawsuits, how courts are ruling on website accessibility, and the steps you can take now to protect your business.