UHC’s July Manager’s Tip: “The Customer is Always Right”
Statistic: 41% of hospitality workers report that one of the most stressful elements of their job is feeling like the customer always has to be right1. Problem: “The Customer is Read More
Statistic: 41% of hospitality workers report that one of the most stressful elements of their job is feeling like the customer always has to be right1. Problem: “The Customer is Read More
Bars, nightclubs, pubs, lounges, cafes, and bistros can all take advantage of the many features POS (point of sale) systems offer to streamline their processes and improve customer loyalty. Whether you’re running Read More
Welcome to Manager’s Tip of the Month! Each month we’ll spotlight an issue that is felt by employees in the hospitality industry. Then, we’ll provide insight on how managers and Read More
TALLAHASSEE — Last night was a great victory for Florida restaurants, including dozens of FRLA Members across the state, who were recognized by the revered Michelin Guide. Restaurants in Tampa, Read More
Let’s start at the beginning: What exactly is cash flow? Cash flow is defined as “the total amount of money being transferred into and out of a business, especially as Read More