Nominations in Full Bloom for 11th Annual ROSE Awards

[Jacksonville, Fla] The Northeast Chapter of the Florida Restaurant and Lodging Association (FRLA) is seeking nominations for the 11th Annual ROSE Awards. The ROSE (Recognition of Service Excellence) Awards honor hospitality champions in the Northeast Florida region who are dedicated to excellent customer service. These are the employees who make guests’ experiences smooth and seamless and often go unnoticed. To nominate an individual in any of the 25 categories, employers can visit the FRLA website to access the nomination application. The deadline for submissions is Feb 4.

 

“It is wonderful to honor some of the best in hospitality at an event like the ROSE Awards,” says Regional Director for the Northeast Chapter of FRLA Nicole Chapman. “One night out of the year, more than 500 industry employees gather for an evening of peer recognition. Every one of the nominees brings the highest level of passion for service, and the ROSE Awards are a chance for the most outstanding professionals in our region to be recognized by their peers.”

 

Outstanding front-line hospitality nominees must meet the following requirements:

  • Work in a hospitality business in Northeast Florida (Clay, Duval, Nassau, Putnam and St. Johns counties)
  • Be a line employee
  • Work at said business for at least 90 days prior to the nomination deadline
  • Be dependable, passionate, and committed to customers
  • Serve as a role model to peers

The ROSE Awards will take place Feb 26 at the Hyatt Regency Jacksonville Riverfront. Tickets are available for purchase here.

 

For more information and sponsorship opportunities, contact FRLA Northeast Chapter Director, Nicole Chapman at 904-574-2259 or nchapman@frla.org.

 

Southwest Florida Water Management District WISE Program

The Southwest Florida Water Management District (SWFWMD) has launched a new grant program for non-residential users in the district. The Water Incentives Supporting Efficiency (WISE) program can reimburse up to 50 percent of costs associated with water conservation projects and can save businesses up to $20,000. The grant is open to all water users whether they are connected to a well or a municipal water supply. The SWFWMD spans all or part of 16 counties including:

  • Citrus
  • Charlotte
  • DeSoto
  • Hardee
  • Hernando
  • Highlands
  • Hillsborough
  • Levy
  • Manatee
  • Marion
  • Pasco
  • Pinellas
  • Polk
  • Sarasota
  • Sumter

 

Applications are accepted until all project funds are awarded, and applications are included in the WISE Program Handbook. Customers within the SWFWMD who are interested in the program should schedule a pre-application meeting with District staff Josh Madden (josh.madden@swfwmd.state.fl.us) or Jake Cuarta (jake.cuarta@swfwmd.state.fl.us). Projects awarded grant funding should be completed within one year.

 

Examples of water savings projects that could be eligible for the WISE Program include but are not limited to:

  • Toilet, showerhead, and plumbing fixture replacement
  • Soil moisture sensors or equivalent technology
  • Weather stations for irrigation control
  • High efficiency commercial/industrial processing equipment
  • Rainwater harvest cisterns
  • Irrigation conversions that would change the system from high volume to low volume
  • Smart irrigation controllers
  • Irrigation evaluations
  • Air conditioning condensate capture
  • Improved control systems like automatic shut-off and flow meters

 

View the WISE Program Applicant Handbook here.

 

 

Map of the Southwest Florida Water Management District

 

 

FRLA’s Florida Inns Chapter Is Association’s First State-Wide Special Interest Chapter

[Tallahassee, Fla.] The Florida Restaurant & Lodging Association (FRLA) today announced the launch of the first state-wide special interest chapter, the Florida Inns Chapter. This new group was formed as a result of a merge with the Florida Bed and Breakfast Inns (FBBI), an organization of 45 tight-knit innkeepers from around the state. Since 2015, FRLA and FBBI have partnered, with FBBI members enjoying a dual-membership in the two associations. As of Jan. 1, the FBBI has formally merged with FRLA.

 

“The creation of a new chapter is always an exciting time, but the launch of the Florida Inns Chapter marks a new era for us,” said Carol Dover, CEO / President of FRLA. “This first state-wide chapter represents the evolution of our industry and our association by pulling together proprietors from across the state who are focused on the same issues – in this case, the success and growth of independent lodging – to further protect, educate and promote their industry.”

 

Discussion about an official merge began in July of last year, and the formal vote to accept the proposal was held in September. FRLA staff has worked with FBBI leadership for months to work out how the newly-formed chapter will be administered and what event programming will look like in the coming year. To help ensure stability for the new chapter, the FBBI board agreed to serve as the board for the Florida Inns Chapter until 2021.

 

“The goal of the Florida Inns Chapter is to combine member resources, to have one mission, one voice and one story at the local, state and national levels,” said Anthony Sexton, President of the FRLA Inns Chapter and Innkeeper at St. Augustine’s Victorian House. “The creation of a new FRLA chapter specifically for bed and breakfast owners is an exciting new avenue for FBBI members, and we look forward to continuing to serve our members in the Florida Inns Chapter.”

 

The Florida Inns Chapter will be comprised only of FBBI members for the first year but will open to all independent lodging owners and operators next year.

 

For more information about the Florida Inns Chapter, please visit the chapter’s page or contact Nicole Chapman at 904-574-2259.

Gov. DeSantis Unveils Water Policy Reform

Today, Gov. Ron DeSantis signed Executive Order 19-12 regarding the protection of water and the environment in Florida. The actions that will be taken as a result of the order are intended to have a positive impact on water quality As one of the first Executive Orders signed by the new governor, this action underscores his understanding of the importance of this issue for Floridians an is intended to help achieve rapid results. Among items in the order are:
 

Funding

Via Executive Order 19-12, Gov. DeSantis allocates $2.5 Billion over the next four years. This money will be used for Everglades restoration and for the protection of Florida’s water resources. Additionally, the Department of Environmental Protection (DEP) shall continue the red tide emergency grant program that assists local governments with cleaning up the impacts of red tide to minimize the impact on residents and visitors.
 

Creation of a Blue-Green Algae Task Force

The order establishes a Blue-Green Algae Task Force, and this group is charged with helping reduce the adverse effects of blue-green algae both now and over the next five years. The task force will support key funding initiatives, identify priority projects based on scientific data to provide meaningful nutrient reductions in key bodies of water and recommend regulatory changes.
 

Address Reservoir and Stormwater Issues

The South Florida Water Management District should immediately begin implementing the next phase of the Everglades Agricultural Area Storage Reservoir Project and ensure the U.S. Army Corps of Engineers approves the project according to schedule. C-44, C-43, Taimiami Trail and other projects necessary to protect Florida’s waterways will be expedited. Work with the Corps of Engineers to improve the management of Lake Okeechobee, including updating the Lake Okeechobee Regulation Schedule and identifying water quality treatment technologies to install near water control structures in Lake O.
 

Septic

Executive Order 19-12 directs the DEP to establish a septic conversion and remediation grant program that includes a local government match.
 

Department of Health to Participate in Harmful Algal Bloom Task Force

Per this order, the Florida Department of Health (DOH) will participate in the Florida Fish and Wildlife Conservation (FWC) Harmful Algal Bloom Task Force. Representatives will provide expertise and assistance in studying the causes and impacts of red tide.
 

Creation of Office of Environmental Accountability & Transparency

This office will organize and direct integrated scientific research and analysis to ensure that all actions are aligned with Florida’s environmental priorities. A Chief Science Officer will coordinate and prioritize data, research, monitoring and analysis needs to ensure they are aligned with Floridian’s top concerns.
 

Creation of Office of Resilience and Coastal Protection

Intended to help prepare the state’s coastal communities for impacts from sea level rise, the Office of Resilience and Coastal Protection will provide funding and technical assistance as well as vehemently oppose all off-shore oil and gas activities on all of Florida’s coasts as well as hydraulic fracturing in the state.
 
For more information about red tide, blue-green algae, and resources for businesses facing these issues, please visit FRLA’s Algae page.

FRLA Collier Chapter Merges with Collier County Lodging & Tourism Alliance

On January 1, 2019, the Collier Chapter of the Florida Restaurant & Lodging Association (FRLA) officially merged with the Collier County Lodging & Tourism Alliance (CCLTA). With the merger, the membership of the FRLA Collier Chapter grows to nearly 200 hotels, restaurants, attractions, and allied members. The entire CCLTA board of directors will remain on the Collier chapter of the FRLA, including Randy Smith, who served as the CCLTA President.
 
“CCLTA has had a strong local presence in the tourism community and at the county government level, and the merge with FRLA will create a vital connection to the state and legislation that impacts Collier’s hospitality industry,” Smith said. “Additionally, this merger will grant our members access to tremendous benefits ranging from free consulting to discounts.”
 
FRLA members receive free consulting to assist with licenses and permits, discounts on required food certifications and training as well as cost savings for health benefits, prescriptions, payroll processing, tax solutions, loans, hiring and even web design. Current members of CCLTA are able to renew their annual membership at substantial savings for the next two years to encourage participation and further increase membership.
 
Lois Croft, FRLA Regional Director for Collier, believes the merger will strengthen county’s tourism and hospitality industry.
 
“Collier’s diverse membership across all sectors of tourism will now speak with a newly-energized voice in Tallahassee,” said Croft. “But the force of the CCLTA here at home will remain intact as their board members have agreed to serve on the FRLA Collier board. This deep local connection was important to all of us to preserve while we worked to increase our influence at the state level.”
 
For more information on FRLA Collier, please visit the Collier Chapter page or email Lois Croft at lcroft@frla.org.

Miami Herald’s Florida Influencers Have Final Say

Carol Dover, FRLA’s CEO/President, was selected by the Miami Herald as one of Florida’s 50 Influencers and has offered her opinion on a wide variety of topics leading up to the 2018 midterm elections. On Nov. 3, the Herald published a capstone piece with advice to Florida’s next governor from the Influencers. Check out what the state’s leaders had to say:

BY THE MIAMI HERALD

November 03, 2018

For the past seven months, 50 Florida Influencers — composed of leaders in the state’s political, business, academic and faith communities — have offered their viewpoints on issues of importance to Florida this election year. Their mission: Offer real solutions to Florida’s political candidates.

With the election a couple of days away, we asked them to offer some words of advice to the new governor and state and federal lawmakers. Here are their responses, condensed for clarity and space:

“Seek first to understand. Seek out diverse opinions. Listen. Compromise. Act with integrity and gain the respect of those who may disagree with you. Spend time with a history book. Use common sense. Be a true servant leader.”

Susan Towler, vice president, Florida Blue Foundation


“We are a state many are looking to for opportunities and expansion. However, we can’t close the deal without significant investment in developing our workforce. These days, all other considerations are secondary to workforce quality. This is the message being sent by those seeking to move to Florida, and we would do well to be responsive by making significant and catalytic investments in our education system to ensure our state can claim it provides its residents with the top Pre-K to secondary to higher education opportunities.”

Jaret Davis, co-managing shareholder, Greenberg Traurig, Miami office


“Be daring and tackle issues that you can impact. Don’t get wrapped in ineffectiveness by spending energy on issues that are out your control. Life is too short, be RELEVANT.”

Mike Fernandez, chairman, MBF Healthcare Partners


“Ours is a vulnerable paradise that is showing the wear of growth that has outpaced preservation. Now it is your turn to usher in a new era of sustainability. We have never seen such a culmination of environmental tragedies — red tide, harmful algal blooms, catastrophic hurricanes and sea level rise bubbling up through our storm drains. But we also have never seen such public awareness of these issues. Conservation doesn’t have a party — red or blue, we all need clean water, clean air and the healthy environment that underpins our state’s economy.”

Julie Wraithmell, executive director, Audubon Florida


“Let’s focus on the needs and will of the people. Let’s move forward in making positive changes in the way you act, the way you talk and, most importantly, in the way you do things that benefit the people you represent regardless of political affiliation. Let’s respect differences, agree to disagree, then lead and legislate in an objective manner with integrity and compassion.”

Victoria Kasdan, executive director, We Care Manatee


“As our new governor and lawmakers prepare to lead our state, I suggest that they reinforce their knowledge of Florida’s unique environment, culture and history by reading or re-reading the following books: Cynthia Barnett: ‘Mirage: Florida and the Vanishing Water of the Eastern U.S.’; Jack Davis: ‘The Gulf: The Making of An American Sea’; Marjory Stoneman Douglas: ‘The Everglades, River of Grass’; Zora Neale Hurston: ‘Their Eyes Were Watching God’; and Patrick Smith: ‘A Land Remembered.’”

Kent Fuchs, president, University of Florida


“Focus on thinking about what has brought our economy strong over the last eight years. Maintain fiscal efficiency, look for smaller improvements rather than huge changes. At the federal level, get spending under control.”

David Mica, executive director, Florida Petroleum Council


“Regardless of party or platform, Florida is the ultimate vacation destination. We welcome visitors of all backgrounds and beliefs, and we want to continue to make sure that our state continues to provide the best visitation experience. The tourism industry fosters entrepreneurship and creativity, encourages economic development and provides much-needed jobs. The policies we adopt in regard to tourism, tourism marketing, and business development have the potential to impact every Floridian.”

Carol Dover, president, Florida Restaurant & Lodging Association


“Remain singularly passionate about your service to the people of Florida and invest your efforts, time and resources in advancing that mission. Find ways to work with everyone at the table to get things done as opposed to allowing for a stalemate in decision-making mired in politics or future political gain.”

Bob Ward, president, Florida Council of 100


“There is a proven way to provide economic and educational opportunities regardless of one’s station in life. When free enterprise, the protection of private property and the rule of law are allowed to flourish, education, healthcare and the quality of the environment all improve, and more people are lifted out of poverty able to pursue their version of the American Dream — either for themselves or their children or grandchildren than by any other system in the history of humankind.”

Bob McClure, president, James Madison Institute


“Do what is in the best interest of all the citizens of Florida. Continuing the partisan approach to governing will no doubt lead to additional economic and social distress.”

Michael Finney, president and CEO, Miami-Dade Beacon Council


“Develop a plan based on facts, as opposed to where is the money for your campaign, that benefits Florida and execute on it. Set aside your future political aspirations, be a true leader. Remember you are a public servant; you are not in it for the recognition, you are in it because you want to serve others.”

Carlos Garcia Perez, partner, SMGQ Law


“The competition for travelers and the revenues they bring is intense and increasing. Many destinations have recognized the great value tourism brings to their economy and are aggressively investing to attract visitors. We need Florida’s new governor and lawmakers to recognize the solid foundation tourism provides to our state’s economy, allowing it to grow and diversify, and continue to invest in our #1 tourism industry.”

Bill Talbert, president and CEO, Greater Miami Convention and Visitors Bureau


“Listen well, work together and remember who elected you.’’

Daryl Tol, CEO, Florida Hospital


“Be a servant leader. Care about others and put selfish desires aside. Take care of the people under your charge. Leave your personal ambitions aside.”

Ken Lawson, president and CEO, Visit Florida


“We are a swing state. Sometimes Democrats will win. Sometimes Republicans will win. But when it comes to our environment, the state should never lose. Our elected officials can’t abandon Florida interests to appease special-interest donors who want to frack our state, drill our state, confuse our state into voting against its very future. Our state leaders have to agree to make the environment a non-partisan issue.”

Xavier Cortada, artist


“It has been a long and divisive campaign season, and the citizens of this state are tired and distrustful of state leadership. An early summit to call together the leadership and pledge to work together for the betterment of the state and its citizens would go a long way to provide a clear path to solving the issues identified as being of the greatest importance to Florida’s future.”

Rhea Law, chair, Florida offices, Buchanan Ingersoll & Rooney


“I believe the majority of Floridians are nauseated by the negative political ads on television and the ‘tribal’ warfare that exists between the political parties. Americans desperately want bipartisan collaboration and a more civil tone to deliberations that are important to our democratic form of government.”

Brian Keeley president and CEO, Baptist Health South Florida


“Exercise common sense and compassion while prioritizing people and not money.”

Franklin Sirmans, director, Perez Art Museum Miami


“Gridlock is not an option. Let’s be different than other states. Let’s be fixers and problem solvers regardless of electoral outcomes — not problem makers.”

Al Cardenas, senior partner, Squire Patton Boggs


“The polarized and toxic divide that exists among the electorate not only degrades our democracy, it also prevents us from working together to solve some extremely serious challenges facing our state and our country. Bringing the people of Florida together — regardless of region, party, race or religion — and seeking common cause with others is absolutely critical to our collective well-being and our future.”

Jacob Solomon, president and CEO, Greater Miami Jewish Federation


“Our next governor must remember that he represents the basic needs and interests of all Floridians and must be guided in this regard in prioritizing policies and budgetary decisions. You may not please all, but the greater good should always be a GPS.”

Marlon Hill, partner, Hamilton, Miller & Birthisel


“Be guided by the values that have made our state strong and focus on solving the problems that have been identified throughout this election cycle.”

Carol Probstfeld, president, State College of Florida, Manatee, Sarasota


“As leaders in this great state of Florida, I urge you to always remember the instrumental role education plays in our society and do everything in your power to support and properly fund public education. I especially encourage you to support our national-model state colleges, as they singlehandedly educate more than 800,000 Floridians every year via traditional degree and short-term programs that put people to work.”

Eduardo Padron, president, MDC


“What I would say to the next governor and lawmakers is, whether you are a Democrat or a Republican, you are an American first. Make sure you are making decisions not based on ego or party but on what’s best for Floridians.”

Emilio Estefan, CEO, Estefan Enterprises


“We must work together to overcome political differences for the greater good of our citizens. We cannot continue to fiddle while Florida burns.”

Steve Zack, partner, Boies Schiller Flexner


“Florida needs investment in its future and science-informed decision-making to guide those investments. The resiliency planning in Miami-Dade, Tampa Bay and Southeast Florida is a critical step toward investing in Florida’s future. Resiliency planning and investment should be supported at the state level.”

Tiffany Troxler, director of science, Sea Level Solutions Center, FIU


“You have been entrusted to guide our nation’s third-largest state into the future and by so doing, impacting more than 21 million lives. Use this unique leadership opportunity to serve the best interests of all Floridians — those who voted for you and those who didn’t.

We need leaders working together across the aisle to shape policies, informed by economists and subject matter experts, that best position our state for continued and accelerated growth and prosperity.”

Maria Alonso, president and CEO, United Way of Miami-Dade


“The economy and health of this state are in your hands, and this is a pivotal moment to reshape Florida’s narrative into a more progressive future that attracts diversified industries, increases economic participation for all small businesses regardless of race or socioeconomic status, improves teacher pay and the quality of our education system, restores environmental integrity and builds a transportation infrastructure that will support our population growth and mobility needs.”

Fabiola Fleuranvil, CEO, Blueprint Creative Group


“Think with your heart, govern with your fist and make sure you take into account all people’s opinions before making decisions that will change the lives of the people who elected you.”

Terry DeCarlo, LGBT activist


“Fight for communities and the people working to make them great. When in doubt, lean toward the most compassionate and empathetic responses and actions you can muster.

This is a historically critical inflection point in our country, and you need to be part of the solution.”

Chris Caines, executive director, Miami Urban Future Initiative, FIU


“Please do not succumb to the increasingly prevalent tendency to focus on rhetoric that appeals to our most base and primal fears, but rather focus on the issues that enable us to share our ideas and common desired outcomes for peace, prosperity and being a beacon of hope in the world.”

Shelley Katz, vice president operations, Lutheran Services Florida Health Systems


“Focus some of your early political capital on the nonpartisan question of how Florida can best help communities become better places for people to age, which will address some of the long-term physical infrastructure gaps that we have while building social infrastructure to enable neighbors to better help neighbors who are aging at home. And Florida is among the least civically-engaged states, and the escalation of political tribalism over the last few election cycles has only exacerbated that systemic deficiency. Be a leader for all Floridians.”

Jeff Johnson, state director, AARP

Gov. Scott Announces More Resources for Red Tide Testing and Atlantic Coast Clean-Up

Yesterday, Gov. Rick Scott announced additional funding for red tide in areas of the state impacted by the naturally-occurring algae. The Florida Fish and Wildlife Conservation Commission (FWC) will receive $765,000 to help with the organization’s response. This money will help support the response of more scientists and will fund additional field and laboratory equipment. FWC and its network of public and private partners actively work to monitor the status of red tide and other threats to Florida’s wildlife and respond accordingly. In early October, the FWC unveiled a new, interactive red tide map on MyFWC.com. Featuring information from daily samplings to monitor the location and levels of red tide throughout Florida’s coastal waters, the new map allows viewers to zoom in to see exactly what the latest red tide samplings found.

 

Gov. Scott also announced that the Florida Department of Environmental Protection (DEP) has committed $1.3 million in grant funding for communities along Florida’s Atlantic Coast to help mitigate the impact of red tide. The new funding includes:

  • More than $522,000 for Indian River County
  • $500,000 for Palm Beach County
  • $100,000 for St. Lucie County
  • $100,000 for Miami-Dade County
  • Almost $75,000 for Brevard County

 

DEP launched a grant program in July in response to naturally-occurring red tide this year. The program is intended to help communities who have been negatively impacted by the algae, and it identified $12.4 million on top of other funding that had been previously dedicated to red tide response. As of October 31, 2018, DEP has provided:

  • Nearly $2.2 million has been dedicated to test new technologies that could help mitigate the effects of red tide
  • $1.2 million was announced for FWC’s redfish hatchery
  • $100,000 was committed to Mote Marine Laboratory’s response to red tide
  • $500,000 to VISIT FLORIDA for the creation of emergency grants to assist local tourism development boards in impacted counties
  • $3.5 million for Pinellas County
  • $750,000 for Manatee County
  • More than $265,000 for Collier County
  • Nearly $1.5 million for Sarasota County
  • More than $330,000 for Charlotte County
  • $500,000 for Palm Beach County
  • $100,000 for St. Lucie County
  • Nearly $75,000 for Brevard County
  • $522,000 for Indian River County
  • $100,000 for Miami-Dade County
  • $3 million for Lee County

 

For a complete list of resources as well as the latest information regarding the state’s response, please visit FRLA.org/algae.

Hospitality Industry Responds to Hurricane Michael

[Tallahassee, Fla] In the week since Hurricane Michael slammed into the Florida Panhandle, the Florida Restaurant and Lodging Association (FRLA) and its members have actively worked to provide for first responders, volunteers, evacuees and survivors of the record-setting storm. FRLA staff began organizing meals for first responders in Leon County before the storm hit, anticipating the needs of law enforcement, firefighters and other emergency personnel would be significant in the capital city. Once Hurricane Michael cleared Northwest Florida, member restaurants and hotels escalated their efforts. Within the span of one week, gave away more than 17,000 meals, provided emergency lodging to evacuees, survivors and first responders as well as donated critical items like bedding for shelters and supplies in the hardest-hit areas. This sort of response – quick and selfless – is a hallmark of Florida hospitality says the trade association’s CEO.

 

“One of the best qualities of those in the hospitality industry is their commitment to service and community, and this effort is a prime example of that,” said Carol Dover, CEO/President of FRLA. “Our members and staff truly have a heart and passion for service, and their generosity is being spread across the Panhandle in a variety of ways. Their actions are a wonderful testament to the power and spirit of hospitality.”

 

Members in Impacted Area Provide Relief to Others

The outpouring of resources has come from members representing every segment of the FRLA.. Even members in Bay County, one of the most devastated areas in Hurricane Michael’s path, stepped up, including Texas Roadhouse – Panama City Beach. Paul Schreiner, Partner for the Panama City Beach location, suffered minimal damage from Hurricane Michael and realized there was a critical need in some of Northwest Florida’s rural counties. Schreiner connected with FRLA to see how he could best assist, noting he had the ability to feed around 2,000 people. After coordinating with emergency operations centers in the Panhandle, FRLA directed Schreiner to Blountstown, located 40 miles inland and devastated by eyewall winds. Schreiner drove self-contained trucks to Blountstown along with Texas Roadhouse Pensacola’s Jeremy Behrens and Texas Roadhouse Tulsa Oklahoma’s Glen Haydel. The crew set up grills, tents and cooking stations as a line of hungry people formed in the parking lot of the small town’s Piggly Wiggly grocery store. In the span of approximately three hours, the Texas Roadhouse partners served 1,700 meals to survivors and first responders.

 

“I was fortunate to have sustained little damage at my place, and I have an amazing staff who want to help,” said Schreiner. “These folks here were hit really hard, and they have no power. Their homes are destroyed. If I can come in and give them a good, hot meal and some water, I’m going to do it. And [Texas Roadhouse] corporate could not be better. They keep asking, ‘What else do you need?’ We’re all in this together.”

 

Lodging Members Offer Resources in Addition to Rooms

FRLA lodging members have also stepped up to provide relief efforts to first responders, evacuees and survivors alike. Wyndham hotels donated 350 pillows, towels, sheets and blankets to one of the shelters in Panama City and also provided lodging to 13 Bay County law enforcement families who could not return to damaged/destroyed homes. Candlewood Suites in Tallahassee comped rooms for evacuees and housed nurses who traveled with their patients to Tallahassee after their Panama City hospital was damaged by the Category 4 hurricane.

 

In addition to coordinating meals and helping connect resources with needs, the FRLA staff has also focused on helping members recover by communicating critical information like re-entry requirements for evacuation zones, state and federal loan programs, business disaster recovery centers and reemployment assistance. As the trade association for the state’s largest industry, FRLA is invested in expediting disaster relief to get member businesses back up and running after storms and other catastrophes. FRLA has staff members working in the State Emergency Operations Center in conjunction with the Florida Department of Economic Opportunity.

Crowds of Calhoun County residents waiting in line for a hot meal provided by Texas Roadhouse Panama City Beach after Hurricane Michael
FRLA staff hand out water to Calhoun County residents waiting in line for a hot meal after Hurricane Michael
FRLA and Texas Roadhouse Panama City Beach staff set up serving stations in Calhoun County after Hurricane Michael

FRLA & Tallahassee Members Provide Meals for First Responders

[Tallahassee, Fla] As Florida’s capital city braced for Hurricane Michael, the Florida Restaurant & Lodging Association (FRLA) and its members worked to organize relief for the first responders who will spend the next several days ensuring the Tallahassee community is safe. Understanding food would be a need in the days immediately after the storm for the hundreds of law enforcement officers, firefighters and emergency medical services teams as well as the staff of the local Emergency Operations Center, FRLA staff began work on Monday to help meet that need. Regional Director Nick Lowe placed calls to local restaurants, asking who might have the ability and capacity to help. Eight restaurants stepped up to prepare 3,200 meals on Thursday and Friday.

 

“One of the best qualities of those in the hospitality industry is their commitment to service, and this effort is a prime example of that,” said Carol Dover, CEO/President of FRLA. “Hurricane Michael was an incredibly powerful storm that caused significant damage across Florida’s Panhandle, and the first days after such an event require long hours and hard work from the men and women who keep our communities safe. Providing them with good meals was the least we could do to say thank you.”

 

Bella Bella, Chick-Fil-A, Chicken Salad Chick, Dreamland Barbeque, Jacob’s on the Plaza, Krispy Kreme, Wahoo Seafood Grill and Wille Jewell’s Barbeque prepared and packaged hundreds of meals for the first responders – all while continuing to serve large crowds of residents who were looking for a good meal and air conditioning. FRLA staff and members worked together to coordinate pick-up and delivery of the meals throughout Leon County.

 

Members even worked to provide food for employees of a Wal-Mart on the north side of Tallahassee, who wanted to open the store to provide help to locals needing post-storm supplies.

 

As the trade association for the state’s largest industry, FRLA is invested in expediting disaster relief in order to get member businesses back up and running after storms and other catastrophes. In addition to providing food for first responders, FRLA also has staff members working in the State Emergency Operations Center in conjunction with the Florida Department of Economic Opportunity. These staff members help coordinate food and lodging needs for public and private entities across the impacted area. The organization has also spearheaded fundraising events like this one.

FRLA member Dreamland BBQ delivers food to the local Emergency Operations Center in Tallahassee after Hurricane Michael

FRLA Statement on Hurricane Michael

[Tallahassee, Fla] The Florida Restaurant and Lodging Association has issued the following statement from Carol Dover, CEO/President, regarding Hurricane Michael:

“As Floridians brace for Hurricane Michael, the Florida Restaurant and Lodging Association has begun work to help members, residents and visitors alike prepare for the storm and its aftermath. Members of FRLA staff have taken our ESF-18 seat at the state Emergency Operations Center where we will work with the Florida Retail Association and the Department of Economic Opportunity to help coordinate lodging and food needs for emergency responders and evacuees.

“We have encouraged members to prioritize safety in a variety of ways beyond basic storm preparation. FRLA has encouraged members to waive cancellation fees as the storm approaches. Our primary goal is always the safety of visitors, and we want to keep them out of harm’s way. Additionally, we have urged all members to extend hospitality to pets by relaxing any pet restrictions they may have. Many people are reluctant to leave their feathered and furred friends behind, and some will refuse to leave unless they can bring their pets with them. We hope that relaxed restrictions and pet-friendly accommodations will help motivate those in the path of the storm to heed evacuation warnings. To assist after the storm, FRLA has asked our members to register with FEMA’s Transitional Sheltering Assistance program, which provides short-term lodging assistance to evacuees who cannot return home immediately following a disaster.

“FRLA will continue to monitor the storm and stands ready to assist members, residents and visitors however we can before, during and after Hurricane Michael. Members should visit FRLA’s hurricane resource page for information regarding what to do before, during and after the storm.”